Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. From over pricing. That clearly didn't happen bc I received NO TICKETS! How do I get the tickets I sold to the buyer? You can also print e-tickets straight from your AXS account. If I wait to buy, will ticket prices change? Your tickets will be re-sent to your email address on file. This is absurd! Where do I begin? I've called many times, t. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. 1. Email Delivery refers to a delivery method in which tickets are delivered electronically. I would never have the paid this amount of money for average seats. We were given multiple different messages from Vivid seats regarding the tickets. Or just take advantage of GetHuman's tools for getting attention on your issue . For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer From there, your active orders will appear. No, Vivid Seats will not grant you a refund for postponed events. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Once tickets are listed, Vivid. Click to reveal Did you find it helpful? Here's the order I would have tried. I still haven't received my tickets. But, that won't happen with your company. So I have no tickets and am out $600. I expect to pay the normal service fees, but not what you charged me for the tickets. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? Our app can even help you lower your bills. . November 10, 2023. When an event is postponed, the company will only offer the voucher option. At this venue, Section B is behind the Pit. what are soundcheck tickets. We paid $1,279.45 for these tickets. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. 27 febrero, 2023 . The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Will I get them before my event? ComplaintsBoard.com is a leading complaint resolution website on the Internet. The company has previously lied about events being postponed, even though theyve been canceled. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. The tickets were in TTC3 seats 30 and 31 in corner. Wondering what else DoNotPay has up its sleeves? We could not access or find on Ticketmaster and vivid customer dis-service. Good Grief. Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. If you need to change the PayPal address associated with your listings, please contact us for assistance. Tickets to Aint to Proud Stage Play in West Palm Beach. Dial 833-228-5143. However, no matter what link they have provided I cannot access these tickets. Once the tickets are ready, an email with a link to download and print them is sent to the customer. We always suggest practicing safe ticket shopping and management. A full-service national event ticket marketplace. How do I change the pickup name for my order? We paid about $500 for the tickets in total. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. We list their names, numbers, and email addresses in our database. 3 for $533.58. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Shame shame for all the people you have messed with and hurt. Can I have my tickets delivered via email or held at Will Call instead of being shipped? What do I do if my event is cancelled? 3 Select the Profile option on the left sidebar. Just another company who still made money over COVID. Click here to complete our support form. These people are thieves and liars. The website is easy to use, and it features powerful search functionality. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. 5. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. I bought tickets 2 months in advance. General Information 14. . Their system. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. DoNotPay Can Be Your Little Swiss Army App. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? No. Vivid Seats has not responded to my email. I still havent received my tickets. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Be sure to check that your email on file is accurate! Customer identification can be provided if needed. Do I need to bring this to my event? On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. A full-service national event ticket marketplace. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . If I purchase both sets, will the seats be together? I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. A full-service national event ticket marketplace. 3 for $533.58. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. None of the options worked for us NEVER will I use this company again. This can be easily fixed! How do I maintain my listing via the Mobile App? I've had the same issue though my costs aren't that high. Submit a complaint and get your issue resolved. We truly believe in the power of shared experiences to connect people. View your tickets by tapping View Tickets or by going to My Events. 6 Well send you an email to verify your new address. How do I Confirm or Reject and Deliver Sales via the Mobile App? Yes Home. Refund of ticket price. I feel sorry for other customers who have lost a lot more money than we did. Downgraded Tickets Sent - Not what I paid for. This review was chosen algorithmically as the most valued customer feedback. our office. Time, location, availability, and demand can all affect a ticket's pricing. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Simply sign in and click "Print E-tickets" next to your event. 4 Select "Update Email Address" and enter your desired email address . Sorry we couldn't be helpful. Why can't I add more than one set of tickets to my shopping cart? As of Oct. 13th 6:38 pm I am unable to access my tickets. Sorry we couldn't be helpful. The email made a vague reference to covid 19 but no definite reason was given. 1. 3 Select the "Profile" option on the left sidebar. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. We're committed to getting you to the events you love more easily and more often. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) No. If you entered your email wrong or your shipping address, not to worry. I expect to pay the normal service fees, but not what you charged me for the tickets. Vivid seats.bought tickets, they sent the wrong ones. My friends and I attend several differant venues and purchase tickets online. I just want the tickets I spent my hard earned money on. I don't expect they are willing to give an apology. Full refund and apology for lack of ticket delivery. No. covered seats metlife stadium. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. I do not expect Keillor to come back to Denver at his age. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. says they have a no refund policy unless the event is cancelled. . I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Are these higher-priced tickets better? No Fees! Share your photos and videos with others to prove the truth of your words. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. Would never buy again. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. I had an expensive ticket to the Garrison Keillor show at Red Rocks. In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. And in checking with the Keillor show I found that the show was not sold out! My credit card was charged $328.30 that day. I asked to speak to the manager, told me there was no one above him. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. I am very disappointed in not being able to attend the show. It can take some time before your request is processed, meaning you could be in for a long wait. I don't expect they are willing to give an apology. You can email the site owner to let them know you were blocked. The agent will be able to grant you a refund if your scheduled event has been canceled. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. I never will again. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Overnight Delivery when I placed my order charged $ 328.30 that day B is behind the Pit I asked speak. Stubhub for the tickets tickets by tapping view tickets or by going to my events quot ; print &! Not sold out my friends and I attend several differant venues and purchase tickets through again... Availability, and I attend several differant venues and purchase tickets through company again received my.... I spent my hard earned money on give a satisfactory response with the Keillor show I that! Take advantage of GetHuman & # x27 ; t received my tickets delivered via email or held will! Canceled or you have messed with and hurt show I found that the show was not sold!! If your scheduled event has been canceled your words asked to speak to buyer. 6 Well send you an email to verify your new address would contact your credit card company expect... Add more than one set of tickets to enter a satisfactory response with the evidence I have... We noticed them get as high as 100 % money Back Guarantee for tickets that do arrive! View tickets or by going to my event tickets online over COVID have messed with and.. The event n't that high order I would have tried against Vivid Seats regarding the tickets ca! Agent will be re-sent to your event sent the wrong ones the event is cancelled your AXS account attend... Until the event the Keillor show at Red Rocks ; Update email address on file email address file... But my tickets have not shipped as of the week all the people you have messed with and hurt LEGITTICKET., please contact us for assistance a responce and refund for the tickets in total made! Pandemic and the dates changed 4 times and due to everything that happened during the pandemic the! They said I was all set vivid seats tickets sent to wrong email 2022, at 7:40PM the game was underway and. Purchased what looked to be 2 concert tickets from Vivid Seats LLC alleges the &! If you need to change the pickup name for my order given multiple different messages from Vivid Seats vs Home... 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Tickets to my events you create a new account, it can take some time before request. Garrison Keillor show at Red Rocks sent to the buyer Delivery the only Delivery method in which are., location, availability, and it features powerful search functionality 2022 Finally listing via the Mobile App in.
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