more. Gipsy Hill Hotel, Exeter: See 691 traveller reviews, 158 user photos and best deals for Gipsy Hill Hotel, ranked #15 of 25 Exeter hotels, rated 3.5 of 5 at Tripadvisor. (actually didnt get any sleep). What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. Help, I dont wish to be mean but this place should be a goldmine, but its not. Even the food is awful. Moral of this story is - ask the price before asking for anything off piste!! I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. I explained, we did complain but it was 9pm and we had a 10 year old. 29, an IHG Hotel at Tripadvisor Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The style was a bit 'Travelodge pre-refurb' Pretty much the worst nights sleep ever. Are there any historical sites close to Gipsy Hill Hotel? Nearby attractions include The Black Horse (1.2 km) and Brightfire Pottery (0.4 km). Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Please check for travel restrictions. Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Paul G, Manager at Gipsy Hill Hotel, responded to this review Responded 10 June 2016 Dear LondonBreas, Thank you for taking the time to review our hotel on Tripadvisor and making the relevant points. Does Gipsy Hill Hotel offer any business services? Select dates to see this property's availability and prices, Guests are required to show a photo identification and credit card upon check-in. All of the rooms have TVs, hairdryers, trouser presses, telephones and tea/coffee. Grounds should be a feature . but the grass hadn't even been cut. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. The staff were lovely here, extremely helpful and friendly. Work Locations. Cleanliness was not bad apart from where the vacuum didn't get to the carpet edges so the dust was just left, poor attention to detail. Cant wait for our next visit. Reminds me of The Shining hotel in the film, made in 1980. (By dirty I mean, stained carpets, mouldy shower tiles, etc). After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. Plenty of tea and coffee though. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Read real reviews, guaranteed best price. Please dont include personal, political, ethical, or religious commentary. Anyway we told him we were going to accept either a room change or a reduced rate. Cancellation and prepayment policies vary according to accommodation type. Its almost ready for the bin. Holiday Inn Express Exeter M5, JCT. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Final dinner turned up, after we had all finished. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. Scaffolding and piles of wood, pipes and things just strewn around. Add Search Keyword. Room types may vary. Thank you for your enquiry the camp is 5.5 miles Tripadvisor performs checks on reviews. This is the version of our website addressed to speakers of English in the United States. Lots of parking, guessing its because no one comes here. But after just one day of our trip the bed was the least of our worries. Having seen the rooms everyone else in our group had all seemed ok. Book Gipsy Hill Hotel, Exeter on Tripadvisor: See 691 traveller reviews, 158 candid photos, and great deals for Gipsy Hill Hotel, ranked #15 of 25 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! A quirky hotel, reminded me of faulty towers but in a good way! Payments made by partners impact the order of prices displayed. But the best thing about the hotel is the staff especially sue she is a credit to the hotel a little star. Have you updated your bar area and rooms and employed a general manager? I phoned the hotel and spoke to the reception. Cannot fault them at all. Attended a work event here, three pump beers/ciders on tap, cider was off. How many covers for Christmas day lunch 2014? Own or manage this property? Copyright 19962023 29, an IHG Hotel at Tripadvisor. Service was personalised and friendly. Holiday Inn Express Exeter M5, JCT. To save at this property, all you have to do is sign in. To save at this property, all you have to do is sign in. Payments made by partners impact the order of prices displayed. when I commented on apparent lack of staff, was told by receptionist (?) If we find any, we delete them and, if necessary, take action against whoever is responsible. Staff are very friendly and helpful. Extensively expanded country house hotel. Garden area (which was extensive) again neglected and uncared for. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Service was personalised and friendly. Hotel needs a total makeover, our room was a pink (4 poster bed) 70's style frill fest. See more questions & answers about this hotel from the Tripadvisor community. It's a dated hotel but very clean I stayed here for work it's isolated but you don't need anything else. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Check your booking confirmation email to find your booking number and PIN. I explained that it was a genuine error on my part, I apologised, told them how far away I lived and that a change of dates would not be of any help. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Should have realised what to expect when we arrived to find all doors locked! You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Lock in the lowest price from these sites. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. We went to Exmouth. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. The hotel has a homely atmosphere and the food and staff, especially Sue, we're fantastic. Are there any historical sites close to Gipsy Hill Hotel? Reviews are most valuable when they are original and unbiased. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. if not, how near is there parking? We stayed here before going off to the Isles if Scilly for a few days & when we returned too! We do have a good corporate trade during the week but also many leisure guests too. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Something went wrong. Own or manage this property? When we checked out it almost felt like we leaving our parents house. Room types may vary. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. (By dirty I mean, stained carpets, mouldy shower tiles, etc). It did give my group and I a laugh, but definitely save your money and go to a Premier or something. The service was good, and the staff who dealt with me were very pleasant and friendly. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. The best is yet to come. Gipsy Hill Hotel takes special requests - add in the next step! Please zoom back in. We stayed at another 4 hotels after this night here - each had kettles in the room. Special rates on Gipsy Hill Hotel in Exeter, United Kingdom. I explained, we did complain but it was 9pm and we had a 10 year old. Bed was like sleeping on concrete. My previous visit here was 35 years ago. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. 29, an IHG Hotel: Above and beyond the call of duty - See 1,535 traveller reviews, 173 candid photos, and great deals for Exeter, UK, at Tripadvisor. We stayed in the bungalow the room was cleanThe staff were very helpful and even made us takeaway bacon sarnies the morning we had to leave. etc. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Claim your listing for free to respond to reviews, update your profile and much more. Upon arrival there were plenty of car parking spaces and a warm welcome at reception. The hotel would be very suitable for a mixed generation family stay. The National Library of Australia's Copies Direct service lets you purchase higher quality, larger sized photocopies or electronic copies of newspapers pages. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Attended a work event here, three pump beers/ciders on tap, cider was off. Does Gipsy Hill Hotel offer any business services? We had a huge room with a large comfortable bed. Two posters on the mirror about washing your hands during Covid. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Exeter Business Park is just 400 m away. Many travellers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). : +49 89 54530. nhcollectionmuenchenbavaria@nh-hotels.com. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Please note that all Special Requests are subject to availability and additional charges may apply. Our team checks each review posted on the site disputed by our community as not meeting our. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. A Chic Relaxed Ambience in Schwabing. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. The room was clean at first glance. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. It seems not. One statement was, why didn't you complain that night and leave as you'd have had a full refund. is the area on level ground.and is there any entertainment in the evenings? I'd like to help out anyone thinking of staying. After a couple of teething problems at check in we went to our room, room 6. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. Ideally, we would publish every review we receive, whether positive or negative. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please try again later. Response from Paul G, Manager at Gipsy Hill Hotel Responded 30 Mar 2016 Dear lillibibitusann, We are happy to hear that you enjoyed your stay, glad you enjoyed the food offerings and locally sourced produce as well as your accommodation. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. Free private parking available at the hotel. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Travel smarter with Agoda.com. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. We have more than 70 million property reviews, and they're all from real, verified guests. Please check your selected option for more information. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. I wont even look at it if I pass it. Good variety of choice on the dinner menu and if good home cooked quality. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. The decor is rather dated but in the whole, clean & comfortable. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Please see our partners for more details. Claim your listing for free to respond to reviews, update your profile and much more. What are some of the property amenities at Gipsy Hill Hotel? Cannot fault them at all. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. DON'T It's dirty, worn out and disgusting. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. We stayed here for 1 night, we were given a room in the coach house. On the plus side the beds are very comfortable. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Please let me know if you have any further questions I'm afraid not.! places like that don't deserve customers when so many places are doing their best to stay afloat. What a lovely little gem this place is. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Get an answer from Gipsy Hill Hotel staff and past guests. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Are there any historical sites close to Gipsy Hill Hotel? when I commented on apparent lack of staff, was told by receptionist (?) 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