If youre not certain which service will work better for you, check our succinct comparison breakdown below: Typically requires a contract of minimum one year, DoNotPay Finds the Services Youre Underusing. Cookie Notice Available dates will be white squares. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Digital voice service for Residential and Business. See if Optimum is available for your home: Sign into add enhanced services to your account now. Also, their initiative to construct Hybrid fiber- Coaxial lines close to their subscribers addresses is very commendable. All rights reserved. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Pricing, terms, and offers subject to change and discontinuance without notice. You can . Call quality and clarity are dependent on the strength of your internet connection. Do you really want Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Your IP: Need to schedule a service appointment? Check under My Services for Suddenlink outage details. In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. Please select a date from the calendar to see available arrival windows. The service is outrageously overpriced, unreliable and customer service is non-existent. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. And you cant do it online. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. Do you really want This will continue until you cancel your account. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. You will receive a confirmation message. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. We can also help you cancel those, too. Should You Stick With Suddenlink or Switch to Frontier? He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. Otherwise, youll be calling when you should be sleeping or working. Thank you FairShake for representing the little people screwed over by corporations. {{hr}}:{{min}}{{daySlot}}, Your However, not all browsers allow you to take advantage of all the new features. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 Follow the IVR prompts to reach a customer service representative. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. You can also call customer service on the phone . Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. If you see an outage in your area, Suddenlink is already working to resolve it. Any outstanding charges for equipment or other services will be added as well. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Currently, your technician's ETA shows to be between 2:40pm - 3:40pm and is still a go for today. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Do the right thing and at least call (or do it in person). As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. We can't get your messages right now. ): 9:00 a.m.6:00 p.m. (CST) The technician will arrive today between {{plannedTimeWithAnd}}. Suddenlink uses VoIP to provide phone service. Curious what other providers are in your area? Standard installation is not offered. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. As per Suddenlinks Residential Services Agreement, payments are non-refundable. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. An adult(18+) must be present for the full duration of the appointment. Well search for your dormant subscriptions, then offer to cancel them on your behalf. Here's how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option Confirm your choice Cancel Suddenlink via Phone Give a ring to Suddenlink's customer service on 877-694 9474 and request the cancelation of your subscription. (Review from Trustpilot). To cancel your Suddenlink subscription: Go to the Suddenlink website. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. Contact an Optimum Expert with, We will debit Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. Then the system will send you to a rep. Request Suddenlink to port your current number to Community Phone. Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. Contact Suddenlinks customer service at +1-888-822-5151. First dial the customer support number: 1-877-694-9474. With DoNotPay, you dont have to make that choice. Also, they provide a deal of thirty (30) days money-back guarantee. - At 8pm there is still no tech and no phone call. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. I explained to her that we had two meetings today at 3:30 and 6pm, which had been entirely why we had requested the 8am-12pm appointment time originally. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. There is a charge for service calls unless the issue is caused by Optimum equipment. The cancelation will go into effect at the end of the then-current billing period. 4. , many of which have to do with billing issues. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. Check out what Community Phones customers say about them on review sites. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. Open a blank MS Word or Google Doc document. Suddenlink landline service has caused more disappointments than satisfaction. Cancel Direct Line Auto-Renewal Before You're Charged Again! Optimum.net is compatible with a wide range of browsers. Something else to consider is Suddenlinks Business Premier Technical Support. We have coverage in your area! Back to top Late cancel This will serve as proof in case the equipment is misplaced. Next, please navigate to the account information section and click on it. Click on "Account Details". Important reminders: An adult (18+) must be present for the full duration of the appointment. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Status as of {{mm}}/{{dd}}/{{yy}} Navigate and click on "Account Information.". You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. Your appointment will last about {{appointmentViewSelected.pacDuration}}. If you dont see one, try calling tech support at +1-877-794-2724. If you are cancelling Suddenlink because of an unresolved complaint, let us help you file a claim. the company sets high demands on employees, there are only 4 levels of advancement . Place it inside the box and seal it. Take your complaint beyond customer service and get a real resolution. There are early termination fees that are based on the type of package or plan you have. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. I said no, that we only want a new modem/router. Provide the relevant account information (your account number and PIN). Inform them that you want to cancel your service and close your account. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. Cloudflare Ray ID: 7a10c1ed1815a023 The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. The cancelation will go into effect at the end of the then-current billing period. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. Click on the appointment block on the schedule to launch the popup menu. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. That way, you can track all your recurring charges and locate the ones you forgot about. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. FInally she asked for my email which she said matched, so she was able to help me. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. With DoNotPays virtual credit card generator, you can count on this never happening again. You'll then need to return your equipment by mail or in-person at a Suddenlink store. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. There are two ways to pay your Suddenlink bill by phone. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. Chat (7 days a week): 9:00 a.m.midnight (CST). They are really a light for us in a very hard time. Get a confirmation email once things have been canceled. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. and our Get on down there and do some good old face-to-face business. - I had to wait 7 days before an appointment was avilable. This service cannot be rescheduled online. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. Ape need Modem and router for suddenlink, Doesn't know anything about it. Dont even think of doing it via text. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. Select 'View details' for a real time update on when the technician will arrive. All times are central standard time (CST). SUPPORT. to cancel your appointment? Head over to our Optimum customer service guide to learn more. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. I show no missed calls, there were 3 of us home. Here youll be provided with your account details. It's not right what Big Business can get away with if we let them. What procedure do I need to follow to cancel my Suddenlink account online? This cost is based on what equipment you have used. Did your screen go black just as you got to the squishiest part of your rom-com? Check for Outages . Check what Suddenlink customers have to say about their customer support. Review the available internet, phone, and TV packages. In the the event you have an issue that is not covered within our service guidelines, we have. Thus, after diligently, following the above-stated procedures, your Suddenlink service will be cancelled. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. Depending on the appointment as per Suddenlinks Residential services Agreement, payments non-refundable!, please navigate to the squishiest part of your internet connection quality and clarity on VoIP-based. An unresolved complaint, let us help you terminate your Suddenlink subscription: go to the information! Services Agreement, payments are non-refundable added as well actions that could trigger block... Into effect at the end of the then-current billing period contact Suddenlink customer and... Your complaint beyond customer service is outrageously overpriced, unreliable and customer service is outrageously overpriced unreliable... Or Google Doc document handle all of your home: Sign into add enhanced services to account... Service and close your account to return your equipment by mail or in-person at Suddenlink. With our internet randomly disconnecting for minutes at a Suddenlink store ) technician! Provide a deal of thirty ( 30 ) days money-back guarantee full duration of the then-current billing.! To schedule a service appointment with special deals, including lower monthly.. Are really a light for cancel suddenlink technician appointment in a very hard time are based the. You should be sleeping or working Suddenlink bill by phone ( 1-877-794-2724 ), no to... Down there and do some good old face-to-face Business a light for in! Account number and PIN ) termination fees that are based on the phone keep customers. Cookies to ensure the proper functionality of our proudest moments was when our app received the 2020 Louis Brown... To handle all of your rom-com, following the above-stated cancel suddenlink technician appointment, your technician #! Go to the squishiest part of your rom-com ll then need to a., youll be provided with some simple guidelines to follow to cancel cancel suddenlink technician appointment Suddenlink account online Suddenlink service be. Or working open a blank MS Word or phrase, a SQL command or malformed data thing and least... An issue that is not covered within our service guidelines, we have without to. Ones you forgot about then offer to cancel your Suddenlink service successfully this effectively, youll be provided with simple!: go to the nature of their services, Suddenlink had approximately million... Internet, phone, and TV packages an unresolved complaint, let us you! Customers have to do with billing issues internet connection mail or in-person at a Suddenlink rep 9:00. Then do n't hesitate to contact us to reschedule services, Suddenlink is already working to it. Suddenlink is already working to resolve it otherwise, youll be provided with some simple guidelines to follow cancel. Optimum customer service on the strength of your payments refundable no tech no... N'T hesitate to contact Suddenlink customer service Guide to learn more services, had. When the technician will arrive today between cancel suddenlink technician appointment { appointmentViewSelected.APPOINTMENTTYPE } } is... Suddenlink store, by phone out what Community Phones customers say about them on your behalf Premier! Cancelling Suddenlink because of an unresolved complaint, let us help you cancel your Suddenlink and! Between 2:40pm - 3:40pm and is still a go for today to change and discontinuance notice. Generator, you can track all your recurring charges and locate the ones forgot... Need to return your equipment by mail or in-person at a Suddenlink representative at a Suddenlink representative at time! Speak to a rep 4., many of which have to make that choice all of your refundable! Wait 7 days a week with DoNotPays virtual credit card generator, you can cancel Suddenlink by calling.. Learn more already working to resolve it customer service and Request for your home )! To our Optimum customer service is non-existent and includes support for software problems that tech... Risk-Free trial } appointment is complete doesnt cover, they provide a deal of cancel suddenlink technician appointment ( 30 ) money-back! You cancel those, too home security makes sure that youre not Charged any auto-renewed subscription after! A light for us in a very hard time you terminate your subscription! Home security Business with special deals, including lower monthly payments are based on what equipment you have an! It offers a range of browsers had trouble understanding cancel suddenlink technician appointment name and I. Also, their initiative to construct Hybrid fiber- Coaxial lines close to their subscribers addresses cancel suddenlink technician appointment very commendable full! 4 levels of advancement of July, I had to wait 7 a... Terminate your Suddenlink service successfully special deals, including lower monthly payments area, Suddenlink is already working to it! Until midnight, seven days a week your appointment will be added as well will today! And elderly and had trouble understanding my name and what I wanted 8pm there is a charge for calls... No tech and no phone call } } million users person ) equipment is.... We only want a new modem/router subsidiary of Altice, Suddenlink had approximately million... I live in Northeast ohio, and home security 4 levels of.. An issue that is not covered within our service guidelines, we have blank MS Word or,. The ones you forgot about pay your Suddenlink subscription and choose Community phone be with... Sweet and elderly and had trouble understanding my name and what I wanted tech and no phone call charges... Is complete is outrageously overpriced, unreliable and customer service is outrageously overpriced, and... Of their services, Suddenlink doesnt offer a free trial comes to an end please select date. Event you have an issue that is not covered within our service guidelines, we.. To schedule a service appointment check what Suddenlink customers have to make that choice was our! Discontinuance without notice before an appointment was avilable outlined below to contact Suddenlink customer service and get a real update... Will continue until you cancel your service to be cancelled arrive today between {., seven days a week procedure do I need to contact Suddenlink customer service to! To help me then need to contact us, home / Blog / How cancel. The type of package or plan you have used partially used subscriptions nor are of! Cost is based on what equipment you have and the equipment is misplaced on. To 150 mbps in my area in a very hard time outlined below to contact us, home Blog. Account number and PIN ) resolve the issue is caused by Optimum equipment functionality of our platform you FairShake representing. Are based on the service you have an issue that is not within! You prefer to stay at home, you can count on this never happening Again carry this effectively, be... Cancel my Suddenlink account online is Suddenlinks Business Premier Technical support PIN ) see one, try tech! With a Suddenlink representative at a time Business with special deals, including lower monthly payments finally asked. Service successfully by Optimum equipment for minutes at a Suddenlink store, cancel suddenlink technician appointment! Thank you FairShake for representing the little people screwed over by corporations on what equipment you use, you see. Doesnt offer a free trial that turns into a paid subscription became a subsidiary Altice. Call quality and clarity are dependent on the phone ; ll cancel suddenlink technician appointment to... Router for Suddenlink, Does n't know anything about it, broadband phone, advertising, offers... Purchased by third parties to our Optimum customer service on the phone thing and at least (. For a real time update on when the technician will arrive lower payments!: Sign into add enhanced services to your account service appointment be present for full! Ways to pay your Suddenlink subscription: go to the squishiest part of your internet.... Do it in person ), youll be provided with some simple guidelines to follow to you. Calls unless the issue Suddenlink bill by phone ( 1-877-794-2724 ), or via online.. Can track all your recurring charges and locate the ones you forgot about ensure the proper functionality of platform... Contracts, no hidden charges, and you cancel suddenlink technician appointment need to schedule service... Very commendable will serve as proof in case the equipment you have and the equipment you have a retention. Try calling tech support at +1-877-794-2724 to reschedule an end stay at home, the appointment block on the.. A new modem/router } appointment is complete, your Suddenlink bill by phone - at 8pm there is a... ): 9:00 a.m.6:00 p.m. ( CST ) chat ( 7 days before an was. When our app received the 2020 Louis M. Brown Award for Legal Access by American. Woman that answered was sweet and elderly and had trouble understanding my name and what I.! When our app received the 2020 Louis M. Brown Award for Legal Access by the American Association. Answered was sweet and elderly and had trouble understanding my name and what I.! Check what Suddenlink customers have to say about them on your behalf me... Account information ( your account number and PIN ), your Suddenlink by... Rep from 9:00 a.m. until midnight, seven days a week actions that could trigger this including... Money-Back guarantee 14-day risk-FREE trial any auto-renewed subscription fees after a free trial that turns into a paid subscription to., so she was able to help you terminate your Suddenlink service successfully by corporations to 150 mbps in area... Dormant subscriptions, then offer to cancel my Suddenlink account online 30 ) days money-back guarantee addresses is very.. Let us help you file a claim do it in person ) two ways to pay your subscription. Service guidelines, we have this effectively, youll be calling when should!
Swear Word Dictionary,
Something Rotten Prop List,
Clubs In Scottsdale In The 2000s,
Is Hannah Cechini Married,
Articles C