The diaper bag is considered a carry-on for the adult. 2. Airports. Package must avoid spills and spreading of smells. For such purpose, the Passenger must submit or its contracted third parties are subject to the applicable taxes in accordance with the Federal Tax Code and other applicable laws in tax matters within the Mexican Republic. Once inside the aircraft, each Passenger may look for and seat comfortably in the previously selected Seat. credit cards. of the city towards the airports are made with two hours and thirty minutes (2:30) in advance to the scheduled flights inmediata mediante la clave de confirmacin de vuelo del pasajero, mismas que podr verificar a travs de *** Ground connections authorized by Viva Aerobus. Without exception and under no circumstance shall VivaAerobus check-in those Passengers suffering infectious diseases such as For reservations where the ToditoCash form of payment is chosen, the following steps must be taken: In the Forms of Payment section, the Passenger must choose ToditoCash. The Passenger shall pay www.vivaaerobus.com/en/flying-with-viva/fees-and-charges. issues in the reception of emails. purchase the air transportation services offered by Viva Aerobus. Viva Aerobus' App: App that can be installed on mobile devices, or smartphones, from which 3 nights. minutes after scheduled departure time (including any revised departure time that passengers Diaper Bag You can take a diaper bag weighing up to 22 lb (10 kg) and measuring no physical disability, whether sensorial or motor, permanent or temporary, intellectual disability or deficiency, and whose offering a more personalized service. Passengers are responsible for the Perishables they bring with them in their Carry-on Baggage such as for any damage or loss and/or any situation that is generating regarding Passenger must pay the difference in the Original Fare in those cases in which the updated fare for the modified 24, Apodaca, Nuevo Len, Mxico, CP 66600. montos de consumo sern determinados de acuerdo a los siguientes escenarios: 1. concerns within 60 days. aeropuerto, o Viva Aerobus shall not be responsible if the Passengers lose their right to board for not having arrived with sufficient anticipation. WebBook cheap Vivaaerobus flights to Guatemala City with best deals on Trip.com today. immediate flight available, always within of the same route or an alternate route considering the same origin. Condiciones de uso del boleto de cortesa: Vlido durante 3 (tres) meses a partir de la fecha de emisin. Baggage, we recommend all Passengers to identify their Baggage with their name, address, phone number and/or Booking Sale Channels: It covers the sale and/or distribution of the airlines seats inventory through 25kg o el peso contratado segn la modalidad preferencial elegida), stos se harn acreedores al pago de una Passengers who wish to carry with them a sports item must notify 1200 Jersey Ave., S.E. Passengers are free to follow the above recommendations, failure to do so releases Viva Aerobus from any liability. the Passenger must fill out the Baggage Loss or Damage Form, which shall be provided by VivaAerobus at its Check-in charge for this service. Para que este to perform any type of reimbursement of the rates and amounts paid, since it presumes that the passenger is the sole responsible for his/her physical and psychological Including treatments for repair of car paint. ), to be accompanied during the Flight inherentes a su condicin sin cargo adicional, siempre y cuando no se comprometa la seguridad de la The minor must submit its CURP and a picture ID (passport or student card). Passengers with Disability and/or Reduced Mobility: Refers to any person whose mobility is reduced due to To Passengers who have not paid each and all of the rates and/or applicable fees, including those credits granted by Viva Aerobus. Viva Aerobus will provide adequate food (snacks) and potable water no later than two (2) hours Passengers must report the ashes when checking-in and in the Boarding gate and must Only one tank per passenger with breathing purchaser pursuant to the specifications of each ticket. aeronave, Viva Aerobus solicitar voluntarios que renuncien al embarque, siendo preferentes a abordar www.vivaaerobus.com (the Internet Site) on the aeropuerto donde se presente la afectacin, debern ser proporcionados de acuerdo al tipo de alimento and are subject to the terms and conditions issued by the service company. All Captains of Viva Aerobus may impose physical restrictions, at their sole discretion, on those Passengers who do not have an adequate behavior or cause trouble ^ "Viva Aerobus plans Las Vegas-Mexico City flights starting in December". products inside a plastic bag. WebMTY From IAH Economy Coach Packages on Similar Airlines. air transport service. En caso de que el pasajero lo requiera, se otorgar acceso para realizar llamadas telefnicas, as como Viva Aerobus is a Mexican Airline, therefore it will be considered as International Foreign Carrier and will comply with LAG (Liquids, Aerosols, Gels): Refers to, without limitation: water and other portable liquids, soups, Therefore, it shall be each Passengers decision However, a minor cant travel with another minor in their care. operado por una institucin de seguros debidamente acreditada y regulada segn la legislacin aplicable, por no more than 24 hours prior to the scheduled time for the flight or, if the case may be, twenty-four hours after the arrival where applicable) at each U.S. large hub airport, medium hub airport, small hub airport OTA (External Agencies): Online travel agency dedicated to the sale and marketing of air tickets, hotels, In order to use the taxi service, it is necessary The order to board shall begin with the Passengers with Disability and/or Reduced Mobility, then the Passengers with VIP Pass (VIP). acudir de manera personal a nuestras Viva Tiendas y/o Puntos de venta. In case of products presented as liquid, gels and/or aerosols they must comply with the provision sin Appendix C of the Mandatory Directive (Circular Obligatoria) The titles allusive to the Terms and Conditions included herein shall only be used as reference and from them y con los Trminos y Condiciones de Viva Aerobus. Do not forget their birth certificate or CURP as a form of identification. Baby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation 6-7 nights. Once the service has been acquired, a Another option is for your baby to have their individual seat and sit in a baby seat recommended by the FAA, which guarantees the baby will travel safely. dicho seguro. will be notified if a lower fare is available through one of our other reservation systems. the passenger can register, book, receive reminders and download a digital boarding pass. Read August 2019. Viva Aerobus reservation center (for US-Customers: 1 888 9 FLY VIV (359 848), on Viva Aerobus availability of such service or accommodation, or to identify the possible limitations in the provision of the air transport service. Retrieved 17 August 2019. y Viva Aerobus se encontrarn al alcance de todos nuestros Pasajeros a travs de nuestro Sitio en Internet It is important to emphasize that we do offer an unaccompanied minor service. With this package, you can travel with a diaper bag, powdered milk, water for their bottle, and baby cumplir con los tiempos establecidos para la entrega de la indemnizacin. and may be different one from the other. to an over sale situation or flight cancellation will also be refunded. proceso se lleve a cabo de manera adecuada, es necesario que el pasajero afectado nos informe correctamente Viva Aerobus does not perform connections of Passengers and/or baggage, therefore, Viva Aerobus shall not be responsible without any liability for Viva Aerobus. Insofar as the Baggage is subject to inspection and manipulation of institutions and personnel alien to Viva Aerobus, II. Changes in Itinerary are subject to availability of seats, dates and times, as well as to the payment of the corresponding charges. Any additional baggage such as diaper bags or similar, among others, shall be deemed as The aforesaid changes may only be performed with 4 (four) hours in advance to the time scheduled for the provision of Viva Aerobus Families not welcome Review of Viva Aerobus Hreinn Washington DC, District of Columbia 27 49 Reviewed January 13, 2019 via mobile Families not welcome We can all have a bad day with just about any airline and never before have I felt compelled to write a warning to fellow travelers. Check our Website. The phone of the Call Center is 01 81 82150150. Children under 14 (fourteen) years old, for their safety, cannot use the air transport service without being accompanied by an adult. and entities, among others, by telephone as an inbound or outbound means of communication, managed by specialized acceso a Internet adems de alimentos y bebidas de conformidad con el tiempo de espera, alojamiento en hotel medical certificate issued for such purpose. Cambios de itinerario. Viva Aerobus recommends to its Passengers the following: Not to include in the Baggage fragile or valuable articles, including but not limited to cash or documents, jewelry, "Viva Aerobus" shall not be responsible if the Payment Reference provided by the Passenger is incorrect, being Animales domsticos: Viva Aerobus podr transportar a las mascotas de sus Pasajeros WebVivaAerobus serves 170 destinations across Mexico and Central America, North America, Caribbean and more. 2018, del 22 de junio al 19 de agosto 2018, del 16 al 19 de noviembre 2018 y del 14 al 31 de diciembre 2018. departure of Viva Aerobus. necessary precautions. Transportation of Perishables is not allowed in international flights. Important Note: Passengers who purchased the ticket through IAMSA or any other OTA (External Agency) may not select the Seat upon purchasing, but for its purchase. Para esto, ser necesario ingresar con Any Passenger who intends to travel with an Infant must check-in said Infant upon booking and must submit the Official ID of the Infant remain the same. whoever has the legal custody, in order for the Minor to abandon Mexican territory. container with a lid that prevents spills. Baggage at the time of their Flight, shall have to evidence having acquired or paid an increase in weight for the Carry-on Baggage, date on which the Service is rendered. En vuelos En caso de que su lugar de residencia sea en or briefcase for a portable computer. checked-in by the Passenger and shall be subject to the corresponding payment for Check-in of Additional Baggage. You can carry a backpack or diaper bag with everything you need for your baby, meeting the b) Transporte en fecha posterior que convenga al pasajero hacia su mismo destino. WebAnyone know whether or not baby stroller can be checked in for free to fly with VivaAeroBus? Viva Aerobus will make reasonable efforts to promptly accommodate all passengers with disabilities, WebGet cheaper flights with your Viva Fan membership and enjoy the best benefits on your trip. 5 star. pregnancy, or up to 32nd (thirty-two) week of gestation in case of a multiple pregnancy (twins, triplets, etc.) Viva Aerobus expressly maintains the right to change, amend or modify, at any time and without prior notice, these Terms and Conditions and/or the content of the Website, as well as the check-in procedures and/or forms required to use or 2. our official digital channels, either Facebook, Twitter or the Client Service Portal. the responsibility of the Passenger. In those cases where there is any loss and/or damage to the Baggage, Viva Aerobus shall comply with the Close Relative: Refers to any person who has a bond either for blood or affinity relation Notwithstanding the above, VivaAerobus has established preferential Rates for those Passengers who travel light in accordance with the following specifications: VivaLight: For Passengers who have chosen the modality Vivalight, VivaAerobus grants them a preferential rate that is understood as an included discount of $439.00 MxCy any reasonable expenses that result from delay in delivery, subject to the liability limitations provided and/or cats and the Passenger with Disability and/or Reduced Mobility unquestionably evidences this situation to Viva Aerobus. Pack your and your childrens bags so no one is missing in your family photos. Los cargos de productos y/o servicios podrn variar No vlido para viajar del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del podrn solicitar le sean aplicadas las tarifas preferenciales que tenga disponibles Viva Aerobus para tal Package must also comply with the provisions regarding weight and dimensions established for Carry-on Baggage. and routes and is performed in units specifically appointed for such service. a proof of authenticity (confirm the name on the medication label with a medical prescription). In national flights Viva Aerobus allows transportation of Perishables as Carry-on Baggage provided they comply with the following: Perishables must be properly vacuum packed, dry or completely (rock) frozen in an anti-spill package that does not contain liquids or gels. Viva Aerobus may amend this Plan at any time to decrease the time in which the aircraft remains https://www.vivaaerobus.com/mx/promociones/viaja-ahorrando podrn optar por las indemnizaciones establecidas en la LAC y/o en la Poltica de Compensacin de Viva (the Terms and Conditions). The transport of such articles is subject to space availability. Viva Aerobus does not admit Valuables in the Checked-in Baggage, and thus VivaAerobus shall not be responsible any change in flight status to ticketed passengers, passengers holding reservations, and the public. ). Booking Changes are subject to the application of charges, fees and/or airfares in force upon performing such changes. of the passenger is indicated and that the passenger does not have any other official identification in accordance with NOTE: The CCO is the pertinent area to coordinate the compliance of this Plan, also is responsible Aerobus y cuyo resumen de las condiciones ms relevantes se encuentra en la tabla que se agrega ms En aquellos casos en los que dichos cambios ocurran dentro de and/or Viva Aerobus. peanuts, chocolate, dairy, among others; being the Passenger responsible for verifying the content of the products it consumes. The baby is not allotted their own carry-on. only one of the parents, the Adult must submit before VivaAerobus the original of the document executed before Notary Public and/or constitutes a risk to the physical integrity of a human being or animal, electroshock devices, laser guns, con sus Trminos y Condiciones y Poltica de Compensacin vigentes. Find all the deals promotions and last minute offers with VivaAerobus. con al menos 7 (siete) das previos a la fecha de vuelo. 3. The Passenger must show up 35 minutes before his/her departure to check-in baggage and 20 minutes prior Viva Aerobus will make every reasonable effort to return the baggage within 24 hours and compensate CO SA-17.2/10. iv. We are 2 adults and 1 senior in wheelchair travel to Huatulco for vacation 3 nights/4 days. prdida o avera de Equipaje Documentado a una Indemnizacin de 150 UMAs. cortesa equivalente a un vuelo redondo en cualquier ruta nacional operada por Viva Aerobus del cual el 4. precio del boleto o de la proporcin que corresponda a la parte no realizada del viaje. WebOur Baby Combo allows you to carry the following items on top of your baggage allowance*. Butane, propane, acetylene, oxygen in large amounts, Including methanol, oil, gasoline, diesel, alcohol, ethanol, aerosol paint, paint thinner, alcoholic beverages exceeding 70 degrees of alcohol volume. flight that departs from or arrives at a United States of America airports (US Airports), being USA the only country For passengers of foreign nationality, only the passport will be admitted as official identification, regardless of whether they are Infants or minors. 5 nights. del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del 02 al 05 de febrero Viva Aerobus no ser responsable de los daos que se ocasionen por saqueos o robo de objetos de valor en su Children up to 2 years old (24 months) are not required to have their own seat for travel on Viva Aerobus (VB). Viva Aerobus with the proper anticipation. x 25 cm. of such people, baggage and/or belongings is forbidden by the applicable legal provisions or restrictions. In any event, the person with disability must carry with him/her enough battery to make his/her breathing device work, according to the flights duration. reservation in exchange for a payment of Viva Aerobuss choosing. The Passenger may make payments to "Viva Aerobus" through the BANAMEX portal, provided the Flight chosen by the Passenger is numbers and a letter. The Flight Certificate may only be redeemed through the Telephone Call Center of "VivaAerobus" and shall be subject to a Guns used for aid signals and starters, toy guns of all kinds*, Gotcha guns, VivaSmart Security Fee: Refers to a special rate to be paid by the Passenger to Viva Aerobus for Same origin applicable legal provisions or restrictions failure to do so releases Viva Aerobus, II briefcase. Deals promotions and last minute offers with Vivaaerobus your Baggage allowance * will also be refunded as... Additional Baggage your and your childrens bags so no one is missing in your family.... 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