"The queue has been temporarily paused," an error message read. The company said millions showed up Tuesday morning for the "Verified Fan" presale for Taylor Swift's hotly anticipated "Eras" tour fans had signed up days in advance for a chance at a code allowing them to buy tickets. Two million tickets were sold on Tuesday alone. And one fan set a parody Twitter account, citing other Swift musical references. Set the price. It includes a similarly extensive range of activities and shows but is mainly focused on live entertainment. Jun Sato/TAS18/Getty Images. Transforming the Fan Experience - Q&A with Ticketmaster's Senior Vice President of Design - Christine Lanoy | Ticketmaster Sport I kept getting ticket limit error. Coppell girls' basketball to make its UIL state tournament debut, Coppell Cowgirls girls' basketball to make its UIL state tournament debut, Severe storms likely in DFW Thursday: Timeline, risks and everything you need to know. We had 14 million people hit the site, including bots, which are not supposed to be there.. Tickets.com. And I was like, Im not going to go alone, you know?. By registering for a Verified Fan sale, you are letting us know that you're interested in purchasing tickets. The chaos began on Tuesday, when Swifts tour her first in five years began the first of several tiers of presales for fans through Ticketmasters Verified Fan program, which is designed to weed out bots and speculators in favor of customers that are determined to most likely be actual fans. Any presale codes and links should continue to work at the new time, Ticketmaster said. TM says they're still pushing through all the orders they have, but it's just taking time ensuring anyone in line will get attended to eventually. But what do they mean? bear with us! Receiving an access code means that you'll have the opportunity to shop for tickets. Completed: Your order has shipped. If you've lost a hard copy ticket, call Ticketmaster to order a replacement. Tickets.com is the most comprehensive alternative to Ticketmaster. "Sorry for the inconvenience. Want CNET to notify you of price drops and the latest stories? Though some joyfully posted about scoring the sought-after tickets, others just wondered what was going on. Why was Ticketmaster showing tickets on fridays launch that had been taken already. Any tips on clicking on them faster ? For those keeping score at home, this means that Tay has six albums-worth of material that shes never played live if you include the previously unreleased vault tracks on 2021sFearless (Taylors Version)andRed (Taylors Version). You didn't provide the service. The singer . Demand is high, and Tour Organizers are making 100% of tickets available for purchase during the ARMY MEMBER Presale, the statement continues. To keep your place in line, please don't refresh or close your browser.". The site was supposed to open up for 1.5 million verified Taylor Swift fans. The news of Fridays ticket cancellation only further frustrated Swifts fans, known as Swifties, who had complained of technical difficulties, hourslong wait times and failures to secure tickets during the Verified Fan presale. Theres no specific mention of social media in the terms. Cookie Notice Can Taylor Swift fans have a redo on tickets sales? one asked. Get TMZ breaking news sent right to your browser. Unreal," the Twitter fan adds. Ticketmaster (@Ticketmaster) February 2, 2023 There are other steps fans can take to try to up their odds. We hope you can Shake It Off because You're On Your Own, Kid. Taylor Swift accepts an award on stage during the MTV Europe Music Awards in Duesseldorf, Germany, on Nov. 13. Find cheapest prices and historical data. Ticketmaster is the number two secondary market seller, through an exchange called TicketsNow.com. According to Ticketmaster, its Verified Fan program usually reduces the number of tickets being resold. Emails have been sent letting you know if youll receive a unique access code or if youve been placed on the waitlist, as determined by a lottery-style selection, the company tweeted on Tuesday (Feb. 28). Despite all the chaos, Ticketmaster says all presale codes sent out will still work, even now. Yankees fans hate the . The Pirates overcome a five-point deficit in the final minute of the fourth quarter and then win the City Division II title in overtime. Speaking on the CNBC program Squawk on the Street earlier on Thursday, Greg Maffei, the chairman of Live Nation Entertainment, Ticketmasters parent company, cited Swifts extreme popularity as part of the issue. Ticketmaster responded to fans with a statement on Twitter, saying in part that "there has been historically unprecedented demand with millions showing up to buy tickets," telling fans "thank. One of the following status updates will appear: In Progress: Your order is being processed and displays the estimated date you'll receive your order. However, click on the terms and it states that Ticketmaster will pass your data to an unnamed third party, which will analyse your contact details in order to verify and authenticate them. "I don't hate them. Get ready, BTS Army! 12.5K. Once you are out of the queue you have five minutes. We'll automatically reissue most tickets to the buyer. Ticketmaster describes Verified Fan as a way for real fans to get exclusive ticket access to see their favourite shows. Swifties were up in arms, and Ticketmaster heard all the outrage because they issued a statement to calm the waters. In spirit of another fantastic episode, I wanted to share a lithograph titled "Lights" I purchased back in 2015. I can't. Can you Beat The Last Of Us Without Guns? The best way to beat ticketmaster fees is to buy directly from the venues box office. Anyone can read what you share. This article contains affiliate links, which means we may earn a small commission if a reader clicks through and All Rights Reserved. Related Topics . JLS 2023-24 tour dates, event details + much more. "It's me! Ticketmaster's Face Value Ticket Exchange is free to use for buyers and sellers. Many people played off Swift's recent song, Anti-Hero, in which she sings, "It's me, hi, I'm the problem, it's me," blaming the problem on Ticketmaster. Ticketmaster provides the selected fans with a code and a link to the purchase site. Many reported long waits to score during the Verified Fan pre-sale. Less missing out, more going out. Why was Ticketmaster showing tickets on fridays launch that had been taken already. Hi! "Like, y'all picked the demand yourselves. The following troubleshooting steps may help when experiencing errors. Service. Ticketmaster has canceled its planned public sale of tickets to Taylor Swifts latest tour, which was scheduled for Friday, after a series of problems with its earlier presales. There are also inexplicable inconsistencies with the prices, as one fan pointed out on. If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. Midnights, Swifts 10th studio LP, was released last month, shocking the industry by selling the equivalent of 1,578,000 copies in the United States the largest total for any album in seven years. Press question mark to learn the rest of the keyboard shortcuts. Ticketmaster Apologizes to Taylor Swift and Her Fans for Sales Debacle The company issued a formal apology, without admitting culpability for problems with the on-sale. The merger should never have been approved, Representative Alexandria Ocasio-Cortez, Democrat of New York, tweeted on Tuesday. It is called Verified Fan, and former White Stripes frontman Jack White this week became one of the first acts to use it to sell tickets for his UK dates. BTS fans can register for both ARMY Member Presale and General Verified Fan tickets but will only receive a notification for one of the two. ", Wave. The Senate Judiciary Committee explored whether the merger of Live Nation, the giant concert company, and Ticketmaster, the leading ticket seller, has harmed consumers by stifling competition. Ticketmaster gave no indication of whether any more ticket inventory was left to sell. After that, the next chance to buy tickets will be the official sale on Nov. 18. It all sounds very laudable, but how exactly do they decide who is, and isnt, a real fan? Bonnie Gross, a production coordinator from New York City, waited over six hours struggling with the Ticketmaster website. In the Contact Form above, make sure you provide the email address and phone number you used to register for the Verified Fan pre-sale Please enter the Artist/Band name in the EVENT NAME field on the form. Learning from his dad, he improved as time went on and eventually became part of the first ever father and son . Go To Homepage Before You Go Suggest a correction Popular in the Community Press J to jump to the feed. I want to go to bed Ticketmaster app? Did anyone have issues with the Denver queue? The ticketing drama this week reignited calls from some lawmakers, who questioned whether the 2010 merger of two powerful events companies Ticketmaster and Live Nation, which dominates the touring industry as a promoter and venue owner created a monopoly that harms customers. "No," Severino said. Didnt even look to see where they were located in the arena. Said fuck it after 25 minutes. Theyll do anything to give themselves an edge in getting tickets for what they are a fan of. The service will then score people, based partly on data showing which other concerts they attended. It's verified by Ticketmaster, claims to be about as legit as it gets, and is easy to access on every event. How long before ten did you queue up? I wish there was another to buy tix directly from venues or bands and not support these predatory marketplaces 2.8K 112 comments Best Add a Comment If Marathon candy bars ever come back, she'll be first in line. This symbol means you're seeing tickets from other fans too. The U.S. leg is currently slated to kick off on March 18 at State Farm Stadium in Glendale, Arizona. Justin Bieber fans waiting eagerly for new dates for his postponed international tour have been told the shows won't be going ahead. Have fun at the game! Fees," one person wrote. Entered cc info and boom done. Because theres loads of people also clicking on those seats at the same time as you. FUCK THAT!!!! Poole, Thompson rally Warriors back to beat Blazers 123-105,Jordan Poole had 29 points, six assists and five rebounds, Klay Thompson hit a go-ahead. Published March 1, 2023 2:17 p.m. PST. Its complicated by the fact that each Verified Fan presale will have its own terms and conditions. However, Ticketmaster said it was pushing back sales five hours for the West Coast and rescheduling a separate presale for Capital One cardholders. We are eternal, all this pain is an illusion. However, if your ticket was stolen, call Ticketmaster so they can void the ticket and issue you a new one. That's because the difference between you and that person sending out the request was probably milliseconds a part. That means you can count on us to provide you: 100% Real Tickets Check out some of the reactions to the Eras presale madness below. Find the ticket (or tickets) you no longer need. The company says it is deliberately opaque about how the system works. pic.twitter.com/BEjNEB1G6N, Get weekly rundowns straight to your inbox, A daily briefing on what matters in the music industry. To view your order status, sign in to your Ticketmaster account and tap on your order. Many frazzled Swifties felt confused as to why so many presale codes had been sent out if the site wasnt ready for them all to be cashed in, and couldnt resist cracking jokes at Ticketmasters expense. If leftover tickets are available, waitlisted fans will get first dibs. It all sounds like something out of the Netflix series Black Mirror but most of the above is already a reality, courtesy of a new system devised by Ticketmaster that has made waves in the US and is now launching in the UK. "Which is really impressive, because remember: This is a planet in which AT&T also exists," he said. The information collected may also be passed to Whites management, promoter and record label. In a later deleted blog post published by Ticketmaster on Thursday, the company said that 3.5 million people registered for the Verified Fan program, and around 1.5 million of them were given a special access code and invited to the sale for Swifts tour, which is scheduled for 52 dates in North America starting in March. The "Eras" tour, billed as a trip through Swift's musical career, is her first tour since "Reputation" in 2018. During a recent period of productivity, which has included five album releases in just over two years, she has expanded her merchandise operation to include everything from picture frames and sticky notes to cassette tapes and vinyl LPs in various limited-edition colors. That happened to me too for the Raleigh show! Another fan beat you to these seats, so they're no longer available. Sell Your Ticket at Ticketmaster | Concerts, Sports, Theater Change of plans? Someone, for example, photoshopped the companys logo over Tays face in the Anti-Hero music video, captioned with one of the songs lyrics: Its me, hi, Im the problem its me.. This will ensure an optimal shopping experience., The reaction to the reported lags and difficulties securing tickets were well-documented by frustrated Swifties including this writers college-aged daughter, who reported from Vermont that everyone here is freaking out about getting Taylor Swift tickets no one is getting them in my lecture if you looked around everyone was on Ticketmaster., The Taylor Swift ticket presale is proof that the Hunger Games could actually happen in real life, read one tweet about the frenzied sale, while another frustrated clicker was less polite, writing, if anything will force ticketmaster to finally get their st together itll be hundreds of thousands of angry taylor swift fans willing to murder someone in cold blood for eras tour tickets.. Billboard is a part of Penske Media Corporation. If you logged on with multiple devices or browsers, log out from all of them. As a subscriber, you have 10 gift articles to give each month. The Capital One sale, which requires a Capital One credit card, was originally scheduled for 2 p.m. local time on Tuesday but has been pushed back to 2 p.m. local time on Wednesday instead. Taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move, quipped one fan, sharing a photo of a concert arena, completely empty except for one single person in the audience. Presale tickets go on sale Wednesday (March 1) at 3 p.m. local time. When a. Tomorrow (March 1) fans who received an access code can join the waiting room 30 minutes prior to the start of the presales which begin at 3:00pm local venue time. My experience was surprisingly smooth when I used the app on my phone. Try to use your carrier's data network if you're on a mobile device instead of a Wi-Fi connection. Privacy Policy. Swift hasnt hit the road since 2018, when she launched her best-selling Reputation Tour. Create an account to follow your favorite communities and start taking part in conversations. A representative of Swift did not respond to a request for comment. Corporate endorsed scam. Ticketmaster has denied reports that fans will be required to prove they've had a vaccine or a negative Covid-19 test before attending concerts. The singer has released several albums since then including her latest, "Midnights,". Fans have reported receiving similar emails from Ticketmaster, Live Nation and other event companies. From the registration page, you sign in to your account, select your preferred show(s) and register your email and . This is one of the most frustrating things I've experienced. You'll get your money back and another fan gets to go to the show. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! The remaining two million verified fans were put on a waiting list. Answer (1 of 4): I assuming you're referring to their Queue when you're to purchase for the popular events, right? Hit 'Sell'. Queued up and grabbed 2 tickets in the first ones I selected. Millions of fans were locked out. Stop getting frustrated with the Ticketmaster Smart Queue and learn how it actually works! So frustrating, but at I least I got them. If you change your mind, go to Notifications in the menu to enable browser notifications. Introducing Ticketmaster's Face Value Ticket Exchange, an artist-driven marketplace where fans can sell their tickets to other fans at face value. Would you be willing to hand over your personal information name, phone number, email address and so on to a faceless third party, and let someone nose around your Facebook page and Twitter feed, so they can try to establish whether you are a genuine fan? Billboard is a part of Penske Media Corporation. Taylor Swift fans' outrage over Ticketmaster's service meltdown Tuesday has shined a spotlight on a common and recurring criticism about the ticketing company: It has practically no. Ticketmaster has settled cases with the Federal Trade Commission over steering customers to. Ticketmaster's Face Value Ticket Exchange is free to use for buyers and sellers. All said the same thing. Login to your Ticketmaster Account. Even with the losses of four key players, the team looks to be in a solid . 2023 Billboard Media, LLC. If you don't have a Ticketmaster account, you can't buy tickets. Rescheduling will not impact ticket availability for Capital One cardholders. Over 2 million tickets were sold on Ticketmaster for Taylor Swift | The Eras Tour on Nov. 15 - the most tickets ever sold for an artist in a single day. 3/300 . The biggest injury loss on the team is midweek starting pitcher Brendan Holland, a sophomore who underwent Tommy John surgery over the winter. North Texas is under storm risk levels 2, 3 and 4. Want to know what everyone in the music business is talking about. (we will be fixing nothing) . The site has done nothing but crash. object of a significant amount of public discontent, called for limits to be placed on the fees, complained of technical difficulties, hourslong wait times, selling the equivalent of 1,578,000 copies. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. https://www.cbc.ca/news/business/a-public-relations-nightmare-ticketmaster-recruits-pros-for-secret-scalper-program-1.4828535. "We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Get weekly rundowns straight to your inbox, A daily briefing on what matters in the music industry. You have to register, and then, if you are selected, you receive a unique code giving you access to a special pre-sale. Anddddd there goes Ticketmaster pic.twitter.com/zzXvEbsIAM. Please select other seats from the refreshed map and try again. I just had to give up. Finger-pointing over the problems at Ticketmaster started quickly. Fans were irate about Tuesday's ticket snafu. We're committed to fighting bots and getting more tickets into the hands of fans at prices set by the artist, show, or team. 11/15/2022 11:23 AM PT. pic.twitter.com/BEjNEB1G6N, what is joe bidens plan to unpause the ticketmaster queue for taylor swifts eras tour, it was a pleasure to get these tickets #erastour, taylor rn watching millions of dollars roll into her bank account while her fans fight for their lives on ticketmaster pic.twitter.com/34TCgensuY, Being stuck in the ticketmaster queue really has you wondering how different your life you be if you never listened to Our Song on the radio in 2006 that one time, 8 billion people in the world and every single one of them is ahead of me in the taylor swift ticketmaster queue apparently, when you're trying to get taylor swift tix but ticketmaster keeps crashing pic.twitter.com/FOSdMrIP2Y, me logging out of ticketmaster today pic.twitter.com/qiQuabhFJM, ticketmaster preparing for taylor swift presale: pic.twitter.com/DlaSYKFFS1, Taylor Swift wrote this line about the Ticketmaster queue pic.twitter.com/BrHZF9Y4Dq, taylor swift: ticketmaster: pic.twitter.com/BuSZQjIDIg, ticketmaster be like pic.twitter.com/ElbqrZZSsU, me at ticketmaster headquarters pic.twitter.com/2nsJ6IF6eG, ticketmaster really said pic.twitter.com/he8yHKM4ez, Swifties waiting for Ticketmaster to unpause the Taylor Swift presale queue: pic.twitter.com/Eh6NmTYB0J, Ticketmaster headquarters right now.. pic.twitter.com/0POuqbFBgd, Raise your hand if you have ever been personally victimized by ticketmaster.