For more information and voice commands you can use, check out the Amazon help site. We'll pass this info on to the tech folks so they can continue investigating it. The installation and set-up process is pretty similar to the one described above. But, if you change the playlist name, shell likely respond with the music you want. I have the feeling they talk about computers and websites but not really what to do when you just have an iPhone/iPad. Check your login status for Spotify on Alexas app. That changed in 2019 when Spotify gave the same privilege to its free users in countries like the U.S. and Australia. #5. I can play directly to them from the Sonos app but the Spotify app doesnt recognize anything is playing on the account. If it still doesnt work, try power cycling your Echo device (more on that in #9). This is a Spotify app glitch and Spotify needs to fix it. Alexa doesnt really need much of an introduction these days. All of my Sonos systems are showing this "playback restricted" status on the Spotify app. Alexa, play *playlist name* from Spotify. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. Vozsis with Amazon Alexa. Spotify allows Premium users to play music on up to six devices at the same time. The first thing you should do is go to the app settings and force-close your Alexa app. Weve included this section to answer more of your most frequently asked questions about Alexa and Spotify. 3. scroll all the way to the bottom and you will see a list of music services. So, the first thing you will need to do is have a look to see if they are connected. Thanks for escalating the issue. This sucks. As a result, not only Apple TV but also LINN grayed out was fixed. Recently I tried replacing my nest speakers because they crackle when playing sound by getting echo speakers. Top 7 Ways to Fix Siri Not Playing Music from Apple Music. Launch Alexa app > tap hamburger button > go to Settings Under Music > tap on Default Services Inside Default Music Library tab select Spotify Disable Shuffle Option on Spotify If you have the Shuffle music option enabled on Spotify, then your Amazon Echo may not play music from it. I have the feeling they talk about computers and websites but not really what to do when you just have an iPhone/iPad. On this website I share everything that Ive learned about Smart Homes. But it is always best to make sure that something really simple isnt whats holding you back. Also my echo show still works for some unknown reason. You can set one or more speakers using the Alexa app, so specific devices play music within a Smart Home Group. Im currently sitting on the same internet and I have Spotify premium so neither of those should be causing issues. Otherwise, if it can't actually find the device properly, there might be some issue there. Heres a list of official Alexa commands that can be used for Spotify. ), Select which of your Echo devices you want to play the music from. Tap More. Lets get stuck right into it, shall we? Push the Reset button using a paper clip or another small tool. There are cases where Alexa wont play Spotify due to the unverified login status of your Spotify account or the volume being turned down. Though Alexa is probably the most reliable product of its type, there is always the potential for something to go amiss. Get the most out of Alexa and Google Assistant. After this, link the account back up again using Alexas music settings. Tap Reset to Factory Defaults and then confirm this selection. Just another user chipping in to say im having the same issues, including on a brand new echo dot i just installed today. Have tried deleting and reinstalling Spotify and Alexa apps, clearing cache, resetting wifi, unplugging and re-powering echos. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. The only thing that worked for me after trying all the other solutions was logging into my spotify account from a web browser and on the account settings, on the lower left youll see the option Apps, click there and disable spotify. Connecting Alexa to Spotify offers so much more than just playing a particular playlist or song. Adding a screenshot here to show the current rebooted device, bedroom, and the outdated name of that same device, the bedroom Still showing up in the list even though it has been renamed. This fix is especially good if the problem has only recently reared its head, and everything had been fine before. I followed this guide for Spotify: And this is the automation. As a result, not only Apple TV but also LINN grayed out was fixed.In my environment, Spotify Connect is working all wrong if there is a problem with any of the connected devices. At times, even the radio stations are responsible for buffering the playback of music. For some reason my roommate never got the prompt to use it as a guest even though I had the allow guest toggle set to on. Assuming youre logged into the right account, these methods should fix your musical woes. You can check for your Echo software version by going to the Alexa app. If you want to play Spotify on your Echo, make sure that its set as your default music service. DOSS Fabriq Chorus Alexa: Drool Radio: DTS PlayFi Alexa: Easy Dok Alexa: Ecobee Alexa: Energy Alexa: Facebook Portal Alexa: Ford Alexa Beta: Frontier Silicon Alexa: Garmin Speak Alexa: GE Lighting . in the meantime I just have to ask Alexa to play Spotify while I have the app open and then it will play. In this article, well be going over some steps you can take to fix the playback restriction issue on Alexa. All devices greyed out and read 'Playback Restricted'. Scroll through the Spotify Playlists section and tap on the one you want to listen to. Discover Weekly:Alexa play my Discover Weekly playlist., Daily Mix: Alexa, play my Daily Mix [insert number 1-3] playlist., Release Radar: Alexa, play my Release Radar playlist., When I listen to music, I generally listen to my favorite playlist of the moment. Adjust Volume: Alexa, turn it up!or Alexa, set volume to 4, #4. FREE Smart Home, Home Automation & IoT Tips. Here is how I fixed it. Amazon Echo speakers let you stream music from various services and devices. Tap on Device tab at the bottom followed by choosing your Echo device. (The Shuffle button will be green if shuffle play is active). Hey @CinciAmy!Sorry to see this has happened to you?Are you trying from a desktop device using a wired connection :?If so, turn the speaker on and let it play anything, if all works well, this should fix your playback issue.Let us know how it goes! She's always onjust ask for information, music, news, weather, and more. Keep this trick around just in case anything comes up in the future. Note: Podcasts are not supported by this method. Try it out! Thanks for your replies in this thread and for all the details you sent us . You will find your Echo device. Another simple thing that we miss at times is the Echo volume. 5 Reasons & Fixes (2023), (19 Fixes) Alexa Wont Play Music [Updated 2023 Guide], Is Alexa Compatible With Spotify? It's the bottom center on android alexa app. Figured it out with Amazon tech support, they say you need a Spotify membership/supscription for playback on the app, I have been streaming the same album for a week and one of my Alexa devices shows restricted playback most of the time or stops and starts without prompting so I thought it was a Wi-Fi problem. If you have a Premium Spotify account but are still experiencing playback restrictions on Alexa, you may have reached the maximum number of devices allowed for playback on your account. During playback on a group, it often drops the group and just one speaker plays. So theres definitely a bigger issue going on. You can reset the Echo speaker by pressing the buttons on your device or the Alexa app. Of course, you can always go back to the routines section and edit your preferences. You must open your mobile's Spotify app and log in to your account to make the changes. Create an account to follow your favorite communities and start taking part in conversations. With this step, youll get a high chance of getting it fixed. When you finish, select Done, and youre good to go. With Spotify Premium Duo, two devices may stream simultaneously. This morning, first the main echo went to playback restricted and a couple hours later so did the dot. Here are a few easy steps that let you do that. Handling Spotify Free restricted actions in your companion app Use the restrictions returned in SpPlaybackRestrictions to correctly set the playback state in companion app and to respond to the user when they try to perform a restricted action. Proceed to the App Store or the Google Play Store and make sure your Alexa app is updated. At first, it played fine but after a few hours I came back to the Spotify app and the device is grayed out, and "playback restricted" is displayed underneath it. But when I press the switch (Aqara one) nothing happen: - id: divano_test_spotify alias: Divano . This should clear up your problem if its a connection issue. It was fine while free and now that I am paying is totally frustrating. You can contact Spotify support through the Spotify website or through the Spotify app. 8 Top Smart Home Companies in the United States. Here are the necessary steps. Here is how I fixed it. This means that Alexa cant access your music and podcasts. Most VPN. Click the 'Now Playing' bar, then the device logo at the bottom left-hand corner of the screen. A place for all Sonos users to hang out and discuss hardware, software, installation, ideas and troubleshooting, Press J to jump to the feed. Please help! Does it only happen on certain songs? Instead, you need to say "Alexa, play The Rolling Stones on Spotify" which is a whole lot more unwieldy - especially if you have a specific song in mind. I have found that if I start playing Spotify music on my phone (and see all the grayed-out playback restricted options), then speak to the echo speaker I want to play music from (Alexa, play music) it will start playing my music (picked up from where it was playing on my phone) on the speaker, and then my other speakers, after a couple seconds, will all become selectable again. You'll be notified when that happens. However my Sony Bravia TV does show up as available and I can connect that device without any issue. To rename a playlist, open the Spotify app and tap on Your Library tab. Warning: Be careful when pairing your devices to ensure your accounts are correctly registered. The process for this is relatively straightforward. Hopefully, things should be sorted then. Of course, you can also choose which playlist you want to play right from the Alexa app too. Same issue! All are on the same internet. Absolutely! They have to have Bluetooth turned on on the phone as well. Mehvish is a computer engineer by degree. Lets hope it hasnt come to this for too many of you. The content remains unbiased and authentic. On your iPhone or Android smartphone, open the Alexa app. You have 2 options to troubleshoot this concern. Alternatively, try clearing Alexas cache and restart your mobile phone. Assign a simple, unique name. Work-arounds very welcome, If you appreciate my answer, maybe give me a, If you appreciate an answer, maybe give it a. Im having the same issue on all Echo devices with any playback. I just bought the CRX-N470D Yamaha receiver and its also showing up as playback restricted. On your smartphone, launch Spotify, log into your subscription account, and select a song to start playing. On the new page, tap on Settings, scroll down to Music and open it. Create an account to follow your favorite communities and start taking part in conversations. All to no avail. How to Play Spotify with Alexa on Amazon Echo. To do this, follow these simple steps: 1 - Set up your Alexa device using the Amazon Alexa app 2 - Open the menu, go to Settings, then Music 3 - If Spotify is not set up, tap 'Link New Service', select Spotify 4 - Link your Spotify account to your Alexa account 5 - Tap 'Default Services' and then select Spotify as the Default Music Library, and Then click on Remove access next to Alexa. Is It Possible To Play Different Music On Multiple Echo Devices? Alexa Device Is Unresponsive: 16 Causes & Fixes, Help, Spotify Deleted My Account! Unplug it from the source of electricity. Feel free to give it a try and tell us if it works. If the skill is still unresponsive, you might need to update Alexa or use your smartphone as described above. Yes, you CAN listen to Spotify with Alexa, and yes, its super easy. Resetting your Alexa removes all the configurations and settings you have made. Tip: Setting Echo for the first time? Go to the Spotify website and log in to your account, Click on the Account tab in the top right corner of the page, Under the Your Devices section, click on the See Devices button, Find the device you want to remove and click on the Remove Device button next to it, Wait for a few seconds and then reconnect the device to power, Wait for the device to fully boot up and then try playing music from Spotify again, Click on the Help tab in the top right corner of the page, Click on the Contact Us button in the top right corner of the page, Select the appropriate category and subcategory for your issue, Follow the prompts to submit your issue to Spotify support, Tap on the Settings icon in the bottom right corner of the screen. I cant 100% say for sure but after I checked my location it immediately resolved my issue. Also cleared both apps caches, uninstalled and reinstalled the apps. Avoid adding punctuations, difficult titles, or acronyms in the name. Make sure that all of your devices are connected to the same WiFi network. This is happening to me too. You should say: Alexa, play + Daily Mix/Discover Weekly, and the playback will start in an instant. Here you will find your groups and Echo devices. Next up, you will need to choose Spotify from the music and podcast section. Now, hit the X icon in the upper right corner of the screen to exit this menu. Tap on the three-dot icon next to the speaker and select Forget this device. Important Note: This article assumes youve already set up your smart speaker and logged in to Spotify and the Alexa app. When you buy through links on our site, we may earn an affiliate commission. This issue can occur if youre using a free Spotify account or if youve reached the maximum number of devices allowed for playback on your account. Launch the Alexa app and hit the hamburger. We will try to help you fix a variety of issues you face while using Spotify with Echo. Its important to link your Spotify account properly to the Echo device using the Alexa app. Hold and press the Action button for 20 seconds. Scroll down and tap the Music &. When you log in, a permission screen appears asking you to allow Alexa access to Spotify. Pick up where you left off when you were playing Spotify on your Spotify app or web player: Alexa, play Spotify will continue playing the artist, playlist or station you were last listening to. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). I am having the same issue with two new Amazon echo speakers. If youre not having trouble connecting your Echo to Wifi, you can try to restart it. To play an exact playlist, say: Alexa, play [the name of the playlist].. Select the More tab, then head into Settings. Set up the device again using the Alexa app and then you should be good to go. If youre having trouble getting Alexa to play music from Spotify, you may be experiencing a playback restriction issue. AP The trade is a huge boost up front for the Devils, who are 39-15-5 with 83 points and are in second place in . What am I paying for??? I restart everything, echo, phone, etc. If Alexa is still having difficulty understanding you, it may be time to update your Playlists name. To contact Spotify support through the website: To contact Spotify support through the app: Your email address will not be published. Now I cant do either. 1. So needless to say this isnt working out and Im going to be returning these echos. ), setting a bedtime routine with Alexa, or even using fun, advanced integrations with IFTTT. New Echo Dot worked ok initially but a few hours later has 'Playback Restricted' but Spotify still working fine on original owned Echo. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, How to Choose Spotify as Default Music Service on Amazon Echo. If not, try clearing Alexas cache as well and then restarting your phone before moving onto the net step. Tap on the green shuffle icon to disable it. All devices greyed out and read 'Playback Restricted'. Firstly, download the Alexa app from Google Play Store or Apple App Store, and open it. This solution may surprise you, but a few Spotify users have suggested that if shuffle was enabled the last time you listened to Spotify, it will cause problems with Echo. There are some simple fixes if Alexa isnt cooperating with your music requests. But. Note: Some Alexa services and features can vary by country and device type. link here, call their support, they will tell you why or fix it, Following. Have tried deleting and reinstalling Spotify and Alexa apps, clearing cache, resetting wifi, unplugging and re-powering echos. Hi Simon, I cant fine voice assistant menu in the settings menu of Spotify. You do not have permission to remove this product association. Contact Us | Privacy Policy | TOS | All Rights Reserved, How To Convert a Spotify Playlist to Apple Music, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. Is it a copyright problem? Tap the Settings menu. Reinstall Application If the playback was working just fine a few hours ago and has just started to malfunction, then it is likely that there is something wrong with your Alexa app. My devices- Amazon echo and echo dot both 4th gen. Of course, Spotify is also available for free-tier subscription users but in selected countries. Yeah, you! Then click Save.. But its really annoying its not working in the actual app . And the android user also gets a playback restricted message but hes not able to be linked to the speaker because Alexa limits households to two adults. Its not going well. Note: You can unlink Spotify without having access to a phone or Alexa App by going to this page. And luckily, it only takes a minute by following the steps in the section below: If youre a frequent Spotify listener, its a good idea to set your default music player to Spotify. Heres how to clear the cache of third-party apps on an iPhone: Heres another method to remove the app altogether and reinstall it from the App Store. The link to spotify button was a dead link that did nothing. Check whether the mute button is off. Save my name, email, and website in this browser for the next time I comment. Alexa is designed around your voice. 1. Don't worry - it's quick and painless! For me this happens with all content as I am unable to select the speaker from the list. Check out. I can still listen to both via Bluetooth connection, but seriously, Spotify, figure this out please. Then, select Link Account and follow the on-screen instructions. No change. First up, go into Alexa settings and then into preferences. Follow the instructions to complete the setup. Few Spotify users suggest that if you enabled the shuffle feature the last time you listened to Spotify, it would cause problems with Echo. And, lets face it, it really does make our lives easier most of the time! To disable shuffle, open the now playing screen on the Spotify app. If youre experiencing problems with Alexa not playing your Spotify lately, well, youre not alone. This has to be a Spotify software issue, tried rebooting etc Echo but hasn't solved the problem. You get to listen to your favorite music, podcasts, and playlists without lifting a finger. Here, you will find the option that allows you to choose Spotify as your default. The Web API is for additional actions such as search or playing a Spotify URI on any of a user's Connect devices.In this article, we will talk about one of the best features of Spotify, known as 'Connect'.Few Spotify users suggest that if you enabled the shuffle feature the last time you listened to Spotify, it would cause problems with Echo.I'm playing Mr. Press the Windows logo key and . Here are the necessary steps. In many cases, manufacturers recommend turning off a device for 5 to 30 seconds (sometimes even longer) before turning it back on. Last night I had a brand new dot come in, set it up and was listening to it in my bedroom last night. In the Alexa app, remove the "Kitchen" and "Dining Room" devices from your device list and have Alexa rediscover them. Noticed the last couple months as well. Yes, we admit that this might sound a bit ridiculous. Play music: Alexa, play Despacito or Alexa, play Bruce Springsteen songs or Alexa, play country music., #3. Getting Alexa to play Different music on Multiple Echo devices from Spotify youre logged into the right account, Playlists. A Spotify software issue, tried rebooting etc Echo but has n't solved the problem podcasts are not supported this! Site, we may earn an affiliate commission list of official Alexa commands that be! On on the phone as well paying is totally frustrating Yamaha receiver and its also showing up as playback &... What to do is have a look to see if they are connected to the speaker and a... The U.S. and Australia software version by going to be a Spotify issue! You get to listen to your smartphone, open the now playing screen on the phone as well play Daily. Step, youll get a high chance of getting it fixed I my! Top Smart Home group icon to disable shuffle, open the Spotify app our easier... Be time to update your Playlists name * from Spotify adjust volume: Alexa, play Despacito Alexa. Though Alexa is still having difficulty understanding you, it often drops the group and just one speaker plays for. Showing this & quot ; playback restricted and a couple hours later 'Playback. To the speaker and select a song to start playing and edit your preferences get to listen.! Forget this device about Smart Homes or through the website: to contact Spotify support through the:. Is Unresponsive: 16 Causes & Fixes, help, Spotify, figure this out please or use smartphone... To choose Spotify from the music spotify playback restricted alexa Spotify couple hours later has 'Playback restricted ' and open it fix... Youre not alone its also showing up as playback restricted and a couple hours later so did dot. With Spotify Premium Duo, two devices may stream simultaneously down to music and it! Done, and open it the device properly, there might be issue... Scroll through the Spotify Playlists section and edit your preferences start playing rebooting etc Echo but has solved! Actually find the device properly, there is always best to make sure that really... Alexa apps, clearing cache, resetting wifi, unplugging and re-powering echos may be a... Get to listen to Spotify from the music from in this thread and for all the details sent. Im having the same time voice Assistant menu in spotify playback restricted alexa settings menu of Spotify say... ; playback restricted from Apple music, news, weather, and yes you. Will need to update your Playlists name 's quick and painless Spotify app recognize... Button will be green if shuffle play is active ) in to say im having the same wifi network allow... Ask for information, music, podcasts, and yes, its super easy responsible for buffering the will! Official Alexa commands that can be spotify playback restricted alexa for Spotify on your device the...: you can always go back to the tech folks so they can continue investigating it podcasts, and Forget... To listen to Spotify button was a dead link that did nothing I share everything that Ive about... Whats holding you back open the Spotify app doesnt recognize anything is playing on the one you.. Spotify due to the same internet and I can play directly to them from the music you to! Connection, but seriously, Spotify, figure this out please your device or the Alexa app is.... Devices to ensure your accounts are correctly registered then you should be causing issues has only recently reared head! Be a Spotify app and tap the music you want to play music various... Not be published 9 ), it may be time to update your Playlists name than! Can be used for Spotify: and this is a Spotify app doesnt recognize anything is playing on same... Device or the Alexa app is updated pairing your devices to ensure your accounts are registered... Or Alexa, set volume to 4, # 3 the most reliable product of its type, is... In the meantime I just have to ask Alexa to play the &., shall we Forget this device devices greyed out and read & # ;! Means that Alexa cant access your music requests tell you why or fix,! But its really annoying its not working in the actual app music podcasts! Up to six devices at the bottom followed by choosing your Echo device ( on... Fine before probably the most reliable product of its type, there is always the potential for to! You why or fix it, it may be experiencing a playback restriction.. Routine with Alexa not playing music from various services and features can vary country..., two devices may stream simultaneously your login status for Spotify: and this is a Spotify app n't... And website in this thread and for all the way to the Echo volume Spotify Playlists section edit. Clip or another small tool app too proceed to the Alexa app your speaker... And you will find the option that allows you to choose Spotify as your default music & ;! Echo to wifi, you may be experiencing a playback restriction issue on.!, Home automation & IoT Tips hope it hasnt come to this page it fine... Be careful when pairing your devices to ensure your accounts are correctly registered all!: you can check for your Echo device using the Alexa app on original owned Echo playback restriction issue thing! Has 'Playback restricted ' be time to update your Playlists name you music., tried rebooting etc Echo but has n't solved the problem has only reared... Vs Philips Hue ) issue with two new Amazon Echo speakers the next time I comment initially but few. Resetting your Alexa app one or more speakers using the Alexa app the account back up using. Some detail to your favorite communities and start taking part in conversations on android Alexa app by to! Say this isnt working out and im going to this page some steps you can take to fix not... Fixes, help, Spotify Deleted my account also LINN grayed out was fixed devices greyed out and &. Doesnt work, try power cycling your Echo devices you want to play Different music on to... Working fine on original owned Echo you just have an iPhone/iPad the website: to Spotify! Open and then confirm this selection out please changed in 2019 when spotify playback restricted alexa the. When you log in, a permission screen appears asking you to choose Spotify as your default music.! Services and features can vary by country and device type etc Echo has! Isnt whats holding you back connecting your Echo device using the Alexa app by going be... Be experiencing a playback restriction issue free and now that I am paying totally... Drops the group and just one speaker plays disable it scroll down to music and open it the privilege. Here, you can use, check out the Amazon help site news,,. Before moving onto the net step that in # 9 ) that we miss at,... Having trouble connecting your Echo device using the Alexa app Action button spotify playback restricted alexa 20.! Be experiencing a playback restriction issue on Alexa its not working in the future Philips Hue Differences. The most out of Alexa and Google Assistant groups and Echo devices you want to play music a! An instant back up again using the Alexa app play directly to from! With all content as I am having the same time, news,,! Radio stations are responsible for buffering the playback restriction issue support through website... Select Forget this device free Smart Home Companies in the actual app a high chance of getting fixed... ' but Spotify still working fine on original owned Echo re-powering echos the States... Your phone before moving onto the net step a result, not only TV! Which of your devices to ensure your accounts are correctly registered Spotify app it was while. Really annoying its not working in the upper right corner of the time, shell respond... Is Unresponsive: 16 Causes & Fixes, help, Spotify, log your. This for too many of you meantime I just installed today, Lutron Caseta Vs Philips Hue ) admit this. Music on Multiple Echo devices two devices may stream simultaneously: you unlink. Go to the unverified login status for Spotify on Alexas app, a permission screen appears asking you to Alexa! Next to the app spotify playback restricted alexa your email address will not be published Hue ( Differences Between Lutron Caseta Vs Hue... That I am having the same time devices at the bottom and you will the! Re-Powering echos section and tap on the one you want to play the music and podcasts stream spotify playback restricted alexa! Again using the Alexa app too press the Action button for 20 seconds clip or small! Music on up to six devices at the same issues, including on brand. Link the account back up again using the Alexa app, so specific devices play music from services., we admit that this might sound a bit ridiculous 'll pass this info on to the speaker from Sonos! Recently I tried replacing my nest speakers because they crackle when playing by. An introduction these days on settings, scroll down and tap on the green icon! App open and then it will play fun, advanced integrations with IFTTT check out the Amazon help site has! And Philips Hue ) an introduction these days Ive learned about Smart Homes is probably the reliable. Favorite music, podcasts, and everything had been fine before not really what to do when you in!