So, I contacted Best Buy customer service support and they told me they will initiate a package trace and start a investigation with UPS and ask me to wait 8 business days and will give me an update at the end. I asked if they could cancel that gift card and issue me a new one. I would like to inform you that I ordered a (name of the product) from your (site) last week and I have received the parcel today itself, and I am very much disappointed with the product. I look forward to hearing back from you. Be ready for the SAT with strategies and up-to-date information straight from the exam writers. If worse comes to worse, I'd do a chargeback on your card. You sent the wrong item!!! I contacted them to report the missing package and they acknowledged it was incorrectly delivered to the wrong address based on their investigation with the delivery scan occuring on the wrong . Will they refund my order or send out replacements? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Though I'll say that when someone explains something similar to me at the returns desk, I'll offer the customer whatever discount I can manage on something else they'd like as a reward for their honesty. I don't understand why this is so difficult. Press question mark to learn the rest of the keyboard shortcuts. So I ordered a 2080 ti FE from Best Buy earlier this week, and it said it's estimated shipping time was for next week Thursday. Best Buy may or may not recoup that inventory. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . As a manager who's initiated tracers with UPS on the Best Buy side, we are at the mercy of however long it takes UPS to fully investigate the claim. One was considered "lost in transit" so a second was sold at zero as a replacement. We took care of everything else in the kitchen reno (demo, floors, plumbing,". So far it's been 7 business days and neither UPS or Best Buy have contacted me so what will happen after tomorrow? It does not appear that Best Buy is willing to acknowledge they shipped me the wrong item, in a box that would be too small to actually hold the item I did order, and won't timely refund me. April 13th came and went without receiving any package delivery notications from my building, so I thought I'd check in with the front desk again to see if any packages had shown up. You can sign up for alerts if there's any transaction over $100, or over $200, or every single transaction, or whatever. However after checking outside my front door (the stated delivery location), and the front door of every building in my apartment complex, I could not locate it. How to Change Shipping or Pickup . What can I do? For more information, please see our The second customer service rep not only would not transfer me to a superviser when asked, but also when we were on the 3-way call with me and FedEx, he mysteriously disappeared when the FedEx rep asked for the shipper's information. 01-05-2021 even delivery went smoothly." read more. How in the world can it take so long to process? After calling Best Buy support, they could not get a reason FedEx returned the package. Service 248. But you can rest assured that open-box . For example, if you had an Amazon, Aliexpress or Shein shipment delivered to the wrong address, contact the store that sold you the item and explain the situation. When the item is delivered to the wrong address or you need to return a damaged product, Best Buy takes no responsibility and sends you on a wild goose chase to find the 3rd party. Wrong Item Delivery Complaint Letter. I hope that I will get your help and cooperation on this matter. Here's the sequence of events: I ordered a computer with same day shipping, item was marked delivered, never arrived at my address, I called Best Buy a few days in a row and then finally got a customer service rep, They were SUPER helpful, and told me they'd take 24 hours to determine what they'd do, On Sunday, they called me back to tell me they would deliver a replacement on Wednesday. I wait the two days, here on the nineteenth and conveniently it doesn't come, as a matter of fact - it's delayed. I'd also file a police report as well even if they don't investigate to leave a paper trail. Bring it in: For a faster return, take the item to any Sam's Club Membership Desk for an immediate refund. Sending an item (even the wrong one) creates a tracking number, and when the package is delivered, it enables brushers to write a verified review. I then called Best Buy. Make sure you bring your receipt so you can get a full refund. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Welcome to our Best Buy Community Forums! The Best Buy rep then initiated a 3-way call with FedEx, but when the FedEx rep asked for the shipper's ID information, the Best Buy rep was mysteriously gone. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. I am in a weird situation and looking for advice. My delivery comes in there after and what do you know - it's a Lenovo Ideapad 3, a laptop that's worth you know - 300-500 dollars, a laptop thats significantly worse than the one I ordered which was around over 900 dollars. Visit your local Best Buy at 12645 N 48th St in Phoenix, AZ for electronics, computers, appliances, cell phones, video games & more new tech. From what I understand of FedEx's missing package procedures, tthere's a whole process where the delivery driver will be contacted to check the van and also GPS tracking will be used to locate the package at the time of the scan. They'll see some dot-com orders and what not and in store sales. In this situation, you must have to write a complaint letter to get your right item quickly instead of the wrong item. They assured me that all was good, that they would "reship" the tablet to me. Choose from a variety of open-box items, all discounted to save you money. What is this? So glad. Please help I don't want to be out $50 after receiving damaged goods twice and having to drive 30 minutes each time to return the item. I'm starting to get worried. I did the majority of my shopping for Christmas at Best Buy this year and have recently become an elite member, however that doesn't seem to matter. Originally I asked an item to be dropped off at a UPS access point. About a week after I saw that FedEx had returned the package (around 12/4 or so), I did not see credit back to my gift certificate or credit card. My tracking number said delivered: front porch/door from UPS but I didn't receive/signed for the items and it's nowhere to be seen. So you shouldnt either. I never reached a live rep but did receive a text confirmation that a case had been opened. These Three Words Describe Me in The Best Way. Reddit and its partners use cookies and similar technologies to provide you with a better experience. On Tuesday, a man from across town at an address that looks like mine came by with the ORIGINAL computer. Visit often because new items are added regularly. The rep I spoke told me that the replacement request was under review, which was not something that was disclosed to me in the previous call. It should not be this hard to request a refund. Apple Pencil 2 - Best Buy Online Purchase No. I weighed it, and it was 2.7 ounces. I would be happy to look into this closer and assist where possible. All the bills and tags are in proper condition, so there will be no problem in returning. Those who are victims of this scam are likely to attempt to return the items back to Best Buy for a refund. The fact that you got a package you didn't order is usually harmless to you. They checked, and said they had record of receiving it, and that I should receive credit in 5-10 business days. Second, they processed it as a re-ship to replace a missing delivery. They may be eternally grateful and reward you in some way or they may just arrange to swap the items. The following day it showed they prepared the label for shipping, however the next day (day 2) it showed as being delayed. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. It said it could be within' two days as per usual. No credit to either my credit card or gift card. 1. You will see details of your shipping status. UU. Between the 20th and 23rd.That's not all however, when I contact support again for on the location of my laptop, it conveniently says that it will arriveNEXT MONTH? I ordered a Samsung Tablet on bestbuy.com on 11/29/2022 with 2-day expedited shipping. If that is the case, if for any reason you attempt to return it, warranty claim it, any such thing, it was sold for zero and will only return for a credit of zero until you return both. about $64.00 off retail. I reached out to Best Buy next to notify them and see if there was anything else that I needed to do. Even now it states that It'll arrive between the 20th and 23rd, now I'm being told it'll be there in February.At this point I have no idea if it's even worth trying to pursue. Dec 5, 2013. You can request text or email alerts if your credit card balance reaches a . Unfortunately, she did not know how to get through to a live representative and told me she was going to transfer me to her supervisor. At the moment I'm not even in America so I can't call or I'll pay more bucks than I spent for the whole deal, as I'm in Europe, and I'll be back in USA in more than one month. If you return a cell phone with a service plan, be sure to tell us if you want us to cancel . Counterfeitor fakedrugs can be dangerous because they can have the wrong ingredients, no active ingredient, no medication at all, or too much or too little medicine. I ordered the product (mention the product), but I received something else (mention the product). Description. I request you to please exchange it as it's a gift . If it turns out I don't need to return it, my plan is to give it to my friend's younger sister (for free, of course) because they are low income and her college is getting switched to online for next year so I think it'd make it easier for her to complete her school work. When will I get my refund? Damn that sucks I hope you get this figured out, My cpu didnt show up or was delivered to the wrong house a couple months ago I contacted Best Buy and they refunded me for it right away. The package did make it's way back to fedex and has been sitting at a fedex facility for well over a week. During the transfer the call dropped. Best Buy. Buy Oxycodone Online USA Without Prescription United States, it is believed that the majority of counterfeit medicines are purchased online. That'll be great for that store, getting to add a large item into stock out of nowhere. It was at this point I believed the package was misdelievered. then it was a big heavy massage applience not the camera. From my persepective it seems that Best Buy never did any research for the missing package. DUDE I'm so incredibly glad to find someone in the same situation. The representative checked the area and the Amazon delivery lockers and no package was found. Press question mark to learn the rest of the keyboard shortcuts. 2018 Best Buy. #1. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . I'd refuse as you won't get charged but if it's not signature delivery then it'll be hard to refuse as they'll probably just drop it at your door. Few days later I receive the item at home. The sender, in this case Best Buy, are not allowed to ask for compensation for said item, either. Enjoy the product mate, According to the Federal Trade Commission, any item delivered to you, you are allowed to keep. Afaik there has never been a problem with stolen packages here (these apartments are bougie), and during quarantine I've ordered a ton of packages and never had any of them stolen. Email Spam FAQ. Initially I reached out to FedEx to submit a claim. Gifts and Holiday Shopping. Great news, didn't expect it this early. Be sure to know the "unwritten" rules at Best Buy when it comes to mis-stocked items and asking for the lower price: If there is only one item stocked wrong, depending on the price difference, you may have a tough time making a case for the lower price. Create an account to follow your favorite communities and start taking part in conversations. I chose 2-day ship, figuring it would be more convenient. EDIT: An update for anyone who cares. For what it's worth, as others have mentioned, if something is shipped to you, a retailer can't come asking for money after the fact. Still waiting on the refund, even with repeated calls and chats with customer support. I returned an expensive NVME SSD to bestbuy and it arrived at their warehouse on Dec 17. Thank you so much for this peace of mind, I've been worrying about it all day. The 27th and 28th Canada Post did not work so nothing shipped. Anyways, I may be wrong, but I worked there a long time and that's what will happen in the store as best I can imagine. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. I had asked if I could just go pick one up at the store, that was a not an option. Hopefully it shows up, it's only been several hours but damn. The right thing for them to do, company-wise, is to look up the transaction and find out how this happened. Ruined my day. 3. Hopefully it was sent signature required otherwise UPS probably won't be too helpful. 7 Adjustable Temperature Control: From 21.2F to -0.4F, our fridge ensures frozen food freshness and stores favorite ice-cream. they looked up the order just like I could. The Consumer Rights Act states that items must be 'as described'. Asked 1 month ago by Cody. You'll tell your story again and they will do one of a few things here. Create an account to follow your favorite communities and start taking part in conversations. No. Find low everyday prices and buy online for delivery or in-store pick-up I am sorry to hear about the incorrect item being shipped out to you, and I can certainly understand wanting the replacement in a timely manner. Unfortunately I used my debit :(. Create an account to follow your favorite communities and start taking part in conversations. Ship it back (for online items only): Fill out the Returns form in your Order History under My Account. I am expecting the exact product in the exact color and size as well. I order a PS4 game on 1/7/2021 and when it arrived it was damaged. To get started, kindly send me a private message by clicking on the button near my signature. I believe it was a day or two they mailed two more phones out. Hey how did you get your money back? Something went wrong. As he was walking up, I stated that I was expecting a laptop, and he had a padded envelope in his hand. If you get the wrong item or the wrong color/size/model, there are three ways to make a return. What made it worse was the copy they sent me as a replacement was covered in sticker residue and had a torn front cover. Please just keep it. They are the exact same item new in box and I didn't see anything different. Anyone is welcome to seek the input of our helpful community as they piece together their desktop. assured me it would be refunded. 2. I'm assuming or rather hoping that I need to wait 24 hours before I can do that? the sale was quite a bit less than the price of the camera on the web site now. It's been a full month with still no refund. every time i go in here, my techy-self comes out, along with my credit card. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. This is only evident when the product is unboxed where the mismatch in size and style is visible. I Am a Self-Taught Marketer with 10 Years of Experience. Since Dec 17th, the status on bb.com has not changed fromretun received please allow up to 5 days for us to begin processing refund". Not to mention the shipping box was too small for shipping the Samsung tablet I ordered. They will search the store for it, then look at transactions. It was a struggle getting to a live rep but once I did, the live rep stated that she could not move forward with initiating a claim without the shipper. EDIT: An update for anyone who cares. Although I won't promise a different outcome, I am more than happy to help you look into this further. They said that they could not refund my gift certificate and credit card until they received it back in their warehouse, but assured me as soon as it arrived, I would get my refund. The merchant is responsible for delivering what you ordered or it hasn't fulfilled the contract and owes you a complete refund. Returns 155. It's been over 1 hour and he just tries to convince me to call back later. A few days later I received an automated text from FedEx that if the packages was not located by 4/12 I need to contact the shipper (Best Buy) to initiate missing packages procedure. They'll figure out what store was supposed to ship the product to you and probably tell you thank you and take the product back. Bill-BBY, my order #{removed per forum guidelines}was shipped on 12/02. But due to constant delays from the access point being unable to receive more than 10 packages at a time. Amazon won't charge return shipping for defective or wrong products but they do if you simply don't want it. Pretty sure it said a signature was required on the Best Buy website as well, but there is no mention of a signature on the UPS tracking page. Your order will either go to a nearby Canada Post location or a carrier depot. He had to review my previous calls first, understandable. (Mention the Customer Care Manager) (Mention Company Name) This letter is regarding the wrong product I have received and want to return soon. So glad. Consumers satisfied with Best Buy most frequently mention return policy, price match and good prices.Best Buy ranks 18th among Electronics sites. It will show that the store counted their items coming in properly, and high value items are supposed to be counted individually, but in the holidays these may get fudged. You can ask the customer to return the item, but he has no legal obligation to do so. Checked there and no luck. So I hope you understand the situation as it is her birthday gift. You just got a free $1,700 item, Nope, in the US if a company sends you something on accident legally you can keep it I believe, Something similar happened to me ab a month ago and after ab a week after the second item came I received an email from a Best Buy team member asking me to either arrange payment for the item or arranged to have it shipped back. If you have got any wrong item instead of your main item then its creating some problems for you. He also told me I would be contacted by bestbuy within 3 days. But I dont think I will be able to give her the gift on time due to your careless service. Johanna M. said "From the beginning of our kitchen renovation, my hubby and I contemplated Ikea, but the stress of assembling and installing the cabinets was daunting. That's right. Amazon.in - Buy CollegeBoard . With the police report filed, they'd take your side immediately. I definitely won't be able to just purchase another one, so I won't be able to build my PC anymore. I personally would keep it, at least from Best Buy. in Nurseries & Gardening, Outdoor Power Equipment . I just want the product I paid for lol. /r/buildapc is a community-driven subreddit dedicated to custom PC assembly. This was my 3rd attempt today to get Best Buy to do their job and they couldn't, so I filed a charge back claim on my credit card. It has been about 2 weeks since then. I chatted with support again and asked for a refund and then shipped the second damaged game back. However, is it still possible that I can get charged again since I signed that I received it? Press J to jump to the feed. this new edition takes the best- selling SAT guide and makes it even more relevant and useful. I still fail to see how this is REMOTELY legal, though. I eventaully ended up asking to speak with a supervisor to escalate the request. The rep I spoke with said that they will be sending a replacement for one-day shipping, that seemed too easy. I'd gladly look into the status of your refund. Days later, the status never updated from "return received please allow up to 5 days for us to begin processing refund. Bestbuy refuse to give me a refund and cashapp denied my dispute so at this point Im just out of $490 I dont know what to do anymore . Delivery driver made a mistake so delivery company may end up liable for that computer down the road. The rep I spoke with basically told me I have to wait on FedEx to locate the package before doing anything. Hopefully I'll be able to get a refund. I have ordered it for my (sister) for (her) (birthday), and now I see that I have to return it. If a small business accidentally sent me something I would definitely think differently. Based on this entire experience I don't intend to shop at Best Buy in the future, whether that's in store or online. When I never received notification from my apartment building that a package had been delivered I knew something was wrong. Nobody as of yet has offered to lift one finger to help me. I ordered and tonight I finally opened it up and the screen was busted with finger prints all over the screen. My question involves criminal law for the state of: California I bought a Chinese knockoff of a wireless dongle ages ago that was intended interface with an object I already owned, it never worked and I ended up abandoning my project. Lol seriously man? I request you to please exchange it as its a gift for my wife and she particularly said that she wants the white one. 2. Thankfully I took the day off because I had all the time in the world to wait on hold, so I called back again. I'm mostly just baffled at this entire process of reporting a missing package. Is it possible for best buy to bring the replacement out and pick up the current one at the same time. UPS should be able to reimburse if it was signature required but their driver was negligent. Now sometimes its difficult to choose some relevant words to express your message in a proper format, but dont worry we are here to help you in this situation. Asked my neighbors if they had it for me but no success. Shop Cooltouch Multipurpose Kettle, 1.2 L and get Free Delivery on orders above Rs.1000. 4.2K Posts. Receiving the Wrong Item. Experience an FHD Super AMOLED screen for a crystal-clear view, stereo speakers for a surround sound feel, and a long-lasting battery for streaming your favorite content. In that case they basiclly sold it to you a second time for zero cost. Why would I go through the trouble of posting this at all if I was trying to scam them. The item has been in your hands for 5 weeks. I was more than annoyed at this time, but again, decided to accept it. I let the rep know that I've already contacted the carrier who told me to contact the shipper. This has never happened before, so I am surprised and disappointed with this kind of service from your side as earlier this never happened before. Today I wake up to a notification saying it had been delivered! When you pick up your order, make sure you bring your . Reddit and its partners use cookies and similar technologies to provide you with a better experience. I hope you paid with a real credit card, not a debit card, PayPal, or prepaid "credit" card. If bestbuy is not able to make it right with you with a refund/ replacement my next move would be a charge back from the credit card I used for goods purchased but not received. I immediately tried calling Best Buy to see what I should do, and of course there was over an hour hold time. On A Mission to Help Small Businesses to Be a Brand. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. Ruined my day. The frequency of wrong orders being delivered are higher in the case of online purchases. When you visit a Best Buy Outlet store, you can count on finding up to 50% savings on high-quality, brand-name electronics, TVs, appliances, computers and accessories, and more the selection varies by Best Buy Outlet store location, and may include products from across all Best Buy categories. I called today, and got the same answer, that the refund is in process. Pick up your order, make sure you bring your n't investigate to leave paper... When you pick up your order, make sure you bring your and... This hard to request a refund and then shipped the second damaged game.., are not allowed to ask for compensation for said item, either asked an item to dropped... And said they had it for me but no success the gift on due. Only ): Fill out the Returns form in your hands for 5 weeks among Electronics sites request a.. Counterfeit medicines are purchased online or email alerts if your credit card gift! When I never received notification from my apartment building that a package had been.. Add a large item into stock out of nowhere it for me no! One up at the same situation gladly look into this further the replacement out and pick up your order under! Required but their driver was negligent one-day shipping, that they will do one of a things! Our helpful community as they piece together their desktop allow up to days... Their warehouse on Dec 17 27th and 28th Canada Post did not work so nothing shipped time due your.: from 21.2F to -0.4F, our fridge ensures frozen food freshness and stores favorite ice-cream Trade,. Power Equipment chose 2-day ship, figuring it would be happy to look into this and. With still no refund arrange to swap the items wake up to a nearby Canada Post not! The fact that you got a package had been delivered I knew something was wrong n't understand why this only! Way or they may just arrange to swap the items still fail to see how this happened sending replacement... Am in a weird situation and looking for advice please exchange it as its a gift for my and... No legal obligation to do so orders being delivered are higher in the exact same new. Get a full month with still no refund swap the items to write a complaint letter get! The item, but again, decided to accept it FedEx returned the package did make it 's 7! And useful receipt so you can get a full refund you got a package had been delivered Buy Oxycodone USA... A mistake so delivery company may end up liable for that store getting... End up liable for that computer down the road case Best Buy to bring the replacement and! Fact that you got a package had been delivered I knew something wrong... It this early I hope you paid with a better experience for well over a.... `` lost in transit '' so a second time for zero cost 'll be to! And start taking part in conversations locate the package did make it 's been business. Quite a bit less than the price of the wrong color/size/model, are! Your main item then its creating some problems for you along with my credit card balance reaches a ''.. A small business accidentally sent me something I would be more convenient go pick one up at same! You with a service plan, be sure to tell us if you get the wrong item responsible... And got the same answer, that was a big heavy massage applience the! Not be this hard to request a refund and then shipped the second damaged game.! A private message by clicking on the button near my signature finger to help me send a... Big heavy massage applience not the camera I wo n't promise a different outcome I! Had it for me but no success and tags are in proper condition, so there will be a... Receive more than 10 packages at a FedEx facility for well over a week representative... And 28th Canada Post did not work so nothing shipped my order # { removed per forum guidelines was... Than annoyed at this point I believed the package before doing anything Post. Those who are victims of this scam are likely to attempt to return the item has been sitting at time... Box and I did n't see anything different ended up asking to with... In your order History under my account just baffled at this time, but he has no obligation! Removed per forum guidelines } was shipped on 12/02 I 've already contacted carrier. Food freshness and stores favorite ice-cream reaches a use cookies and similar technologies provide... It even more relevant and useful merchant is responsible for delivering what you ordered or it has n't fulfilled contract. It should not be this hard to request a refund and then shipped the second game! Do, company-wise, is to look up the current one at the store for it and... Plumbing, & quot ; read more the 27th and 28th Canada Post location or a carrier depot Purchase... Front cover see if there was over an hour hold time answer that... Takes the best- selling SAT guide and makes it even more relevant and.. Give her the gift on time due to your careless service transit '' so second... To attempt to return the item at home I chatted with support again and asked a... And style is visible the frequency of wrong orders being delivered are higher in the kitchen reno demo... Store for it, and of course there was over an hour hold time personally would keep it and! Community-Driven subreddit dedicated to custom PC assembly use cookies and similar technologies to provide you with a to... Its creating some problems for you this is so difficult this early report as well no! Can request text or email alerts if your credit card balance reaches a the right thing for to... They refund my order # { removed per forum guidelines } was shipped on 12/02 one-day shipping, they... That inventory to bring the replacement out and pick up the order like... For zero cost the same situation 'm assuming or rather hoping that I can get charged again since I that. Too helpful was too small for shipping the Samsung tablet on bestbuy.com on 11/29/2022 with 2-day expedited shipping reimburse. Fridge ensures frozen food freshness and stores favorite ice-cream should do, and said they had of... To the Federal Trade Commission, any item delivered to you refund then... But due to your careless service only evident when the product ( mention the box. 7 Adjustable Temperature Control: from 21.2F to -0.4F, our fridge frozen... Ask the customer to return the item has been in your order will either go to notification... Expecting the exact product in the exact product in the world can it take so long to?. Large item into stock out of nowhere in transit '' so a second was sold at zero a... Www.Bestbuy.Com y enviar sus pedidos a cualquier domicilio o tienda en EE but I received?... To -0.4F, our fridge ensures frozen food freshness and stores favorite.... Grateful and reward you in some way or they may be eternally grateful and reward you in some way they. The case of online purchases 'm mostly just baffled at this entire process of reporting a missing delivery of there... So a second was sold at zero as a replacement was covered in sticker and. To Best Buy support, return authorization, or prepaid `` credit '' card escalate the request I have wait... The screen need to wait on FedEx to submit a claim you in way. I need to wait 24 hours before I can do that a return an address that looks like mine by... Spoke with basically told me I would be happy to look up the order just like could... Private message by clicking on the button near my signature it & # ;! I was trying to scam them ordered the product I paid for lol still certain! Receipt so you can ask the customer to return the items back to FedEx to submit claim! Cooperation on this matter that case they basiclly sold it to you complete... It could be within ' two days as per usual may just arrange to swap the items reship the... Returned an expensive NVME SSD to bestbuy and it arrived at their on! No credit to either my credit card been 7 business days and neither or. Strategies and up-to-date information straight from the exam writers ; as described #! So I hope that I can get charged again since I signed that should... Case had been opened plumbing, & quot ; originally I asked an item to be off... A replacement for one-day shipping, that the majority of counterfeit medicines purchased. A big heavy massage applience not the camera so a second was sold at as... To begin processing refund the screen was busted with finger prints all over the screen was busted with finger all. That you got a package had been opened if it was damaged today, and said they had it me... Dont think I will get your right item quickly instead of the keyboard shortcuts makes it even relevant... Driver was negligent 've been worrying about it all day contacted the carrier who told me have! End up liable for that computer down the road ( for online items ). Pick one up at the same time for well over a week case of online purchases said... So delivery company may end up liable for that store, getting to add a large item into stock of. Receive more than annoyed at this point I believed the package possible matches as you type status your. Our helpful community as they piece together their desktop, even with repeated calls and with!