I have been trying to redeem a $75 dollar rebate for nearly two months now. Unless a time limit is built into a particular points promotion, points generally last as long as the account. I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. Credit cards expire every three to five years, depending on the issuer. Reward Card will expire on the expiration date listed on the card and is void if not activated and used by that date. Where can you find more information about cookies? Login A. You are linking to an alternate website that is not operated by the credit union. I went back to the doctor's ****** to get one and submitted a photocopy to get the rebate. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. When I filed the claim, it was denied. Alcon takes reports of complaints from our customers very seriously. Bottom line is I never received the email to get the rebate. We then contacted Alcon and asked for a new card to be issued for $50. The phone number for the customer service hotline will likely be included on the back of the card. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it! DoNotPay can also help you: Do you have a bad credit score and wonder how to fix it? Upon receipt of Mr. ******** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Alcon values each customer and strives to deliver excellent customer service. This program enables you to get a percentage of your money back from the manufacturer, thus a good way for you to maximize your savings. Was it donated to charity and if so what charity? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Form. Based on the information received from our Rebate Vendor, we have asked that the rebate request be approved. The law also places general limitations on fees. Search rebates on DoNotPay and select the type of rebates offer you want to claim (is it for a car, electronic gadget, household appliance, etc). Login A. I purchased Alcon's daily contact lenses through my optometrist in December 2021 and successfully filed the information to qualify for the $200.00 rebate. You will be logged out of your current session and any unsaved data will be lost. Unless the account is upgraded or product changed, the credit card number usually stays the same. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care benefit program, (ii) where patient is not using insurance coverage at all, or (iii) where the patients insurance plan reimburses for the entire cost of the drug. Forgot your password? A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Your credit card issuer tracks your card's expiration date, and it will send you a replacement card about a month before that date. Experian does not support Internet Explorer. The CFPB updates this information periodically. No email was ever received. The terms may have changed since you originally applied for the card or since it was last renewed, so read them carefully. You can do so over the phone, in the issuer's mobile app or on its website. Know the exact amount on the card when using it for a purchase, since it may be declined otherwise. hide. How To Claim Your Alcon Lens Rebate Prepaid Balance. Upon receipt of ************************ complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. This should be no different than if you were to use any other debit or credit card. . Well find the best credit cards for you based on your credit profile. Activate and Register your Card. Diamond Wheelershould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. After a credit card expires, it will no longer be possible to use it to make purchases. There may be other resources that also serve your needs. This offer expires December 31, 2023. See details. If you would like to learn more about cookies in general, you may visit. Privacy and security policies of the alternate site may differ from those practiced by the credit union. For example, if your card comes with an annual fee and you haven't been using it regularly, you can ask the issuer to downgrade the card to a version with no fee. This code is required for a rebate submission. Enter the rebate code you received from the online retailer. Cookies do not harm your computer. That being said, the employee may ask to know the balance on the card. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. I just want the appropriate pre-paid $225.00 rebate card as advertised. Once you are prepared to complete your purchase, hand the card to the employee at check-out. Get started with your FICO Score for free. Alaska. This is often required as a form of security and can help ensure that your funds are not used by a third-party in the event that your card has been lost prior to being delivered to you. Alcon takes reports of complaints from our customers very seriously. Eligible patients may pay copays as little as: {"crx-wl-channel":"web","crx-wl-survey-description":"Agreement Certification","crx-wl-survey-name":"Alcon Patient Survey v1.0.0","groupNumber":"EC34010001","activationGroupNumber":"EC34010002","client":"alcon","brand":"alconpatientaccessprogram","brandPath":"alconpatientaccessprogram","view":"home"}. The MasterCard Rewards Card is issued by MetaBank, Member FDIC, pursuant to license by MasterCard International Incorporated. share. When you use and access the Service, we may place cookies files in your web browser. Browse personalized credit offers based on your FICO Score. All rights reserved. I think Im getting the run around from Alcon in the hopes that I will go away. You are now leaving Alcon Employees Federal Credit Union's website. Now it could raise your credit scores instantly. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Old credit cards should be destroyed or recycled. I followed all of the necessary steps and entered the new code. 2023 Forbes Media LLC. Apply for credit cards confidently with personalized offers based on your credit profile. BBB Business Profiles are subject to change at any time. Mr. *********;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. Prepaid Card Status. That means you'll need to update your account details for any bills you pay automatically with that card. What this looks like from the cardholders perspective depends on the nature of the attempted purchase, but the card wont work in store nor for online purchases. In some situations, you may be required to call the rebate debit card provider in order to activate the card for use. Nope, it's gone, per Reward Center guidelines, and you might have forgotten the warning they gave to use it quickly as it would expire quickly(I know, I've seen it). Experian. The rules for gift cards are different. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners. Heres what any cardholder should know about credit card expiration dates. Based on the information received from our Rebate Vendor, rebate claim was placed on hold awaiting appropriate documentation which has been received and rebate approved. His work has served the business, nonprofit and political community. How much available credit should you have? A Debt Management Plan: Is It Right for You? Username. We will never do business with this company again. I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it!! Their help desk is rude, the sales representative accomplished nothing, and overall, this program operates in a manner that seems fraudulent. Personal loans to pay off credit card debt. I reached back out to the sales representative and he contacted the help center AGAIN. I have heard from your rewards center and now read on this forum various versions of "your card has expired we can't do anthing for you". Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. I know for certain that I submitted proof I had the exam and that I bought the contacts about ten minutes later from the provider in the same building. Activate my Card. Forgot your password? When you receive your new credit card, the issuer will send you a document explaining the card's terms and conditions. California - $1.00 a month after two years of inactivity on a card with a balance less than $5.00. The provider might charge you a fee for this. I can guarantee that. You can shred a plastic credit card or cut it into small pieces before throwing it out. Huntington National Bank. You will be logged out of your current session and any unsaved data will be lost. 67% Upvoted. Last year, I used the card on a purchase before the expiration. GREAT CUSTOMER APPRECIATION ATT. We regret that **********************;had a less than optimal experience with our rebate process. Alcon values each customer and strives to deliver excellent customer service. So, I called the sales representative again. By recording statistics such as browser usage and operating system, we can measure and improve on how we manage and maintain the Service and deliver a better visitor experience. Gift cards do not expire and there are no other fees associated with the card; STAY IN THE KNOW! No where on the card does it say that the card will be completely drained upon expiration. DoNotPay can help you send a credit card dispute letterto clean up your credit card report. I then sent an email and they replied that my email was received and would be responded to within *************************************** over 48 hours. So two years in a row, I have purchased this brand of contacts ONLY because of the rebate, and two years in a row, my money has been kept from me. Once you receive your rebate debit card, you will first need to authorize it by signing the back of the card. I do not want an apology nor an excuse regarding a technicality. Review the Terms and Activate Your New Card, The Latest Personal Finance News for March 2023, 5 Reasons to Keep Using a Secured Card After Improving Your Score. Check your Balance and View Transaction History. Every new card must be activated by calling a number noted by a sticker on the card or by visiting the cards activation website. They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has expired. Upon receipt of ********************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. For example, you can choose to pay for a low-cost item on a restaurant bill with your rebate card as part of a separate tab. Card issuers often take it upon themselves to mail out a new card well in advance of the expiration, though some cardholders may have to contact an issuer for a replacement. Alcon reserves the right to rescind, revoke, or amend the Program and discontinue support at any time without notice. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Your session is about to expire. 5. ******* Loyashould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has. One thing I do know, Ill never trust them-or rebates-again. Card. Arizona. Alcon takes reports of complaints from our customers very seriously. "What Is My CVV Number and How Do I Find It?" And to not even issue a new card on request. Do you want to continue? Not sure why all the ridiculous hoops to jump thru to get my rebate but Alcon failed and said Im out of luck. Compare personal loan offers matched to your credit profile. If you are currently using a non-supported browser your experience may not be optimal, you may experience rendering issues, and you may be exposed to potential security risks. This offer is not valid where prohibited, taxed, or otherwise restricted. Past performance is not indicative of future results. Are you sure you want to rest your choices? Take a look at your previous month's statement and note which bills are currently on autopay. Metal cards are harder to dispose of properly. Can I Use My Spouses Income for My Credit Card Application? The card number will stay the same, unlike when you request a new card after loss or theft, because there's no security risk when your card expires as expected. ALON GIFT CARDS. First, your local eye doctor should renew your Alcon contact prescription Within 90 days of your renewal, purchase an annual supply from Lenses for Less Within 60 days of your purchase, using the claim code LENSES FOR LESS, submit your rebate at OnlineAlconRebates.com What Next If You Can't Do It Yourself? My optometrist also told me to watch for an email that it usually goes into your spam folder. About Lens.com. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. Licenses and Disclosures. Instead, call Customer Service . We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Copyright 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. 10 days go by, and nothing. A digital token is given to you as a reward or payment for a loyalty, award, promotional or other type of approved program. Alcon takes reports of complaints from our customers very seriously. **********************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. I needed to return the item, and the card had expired by the time the refund was processed. Use the card as soon as possible. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Be sure to activate your new card right away and dispose of your old card properly. Find answers to frequently. 10 comments. A lot of companies are not issuing rebate checks as often as they used to. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" Arkansas - Two years from purchase, unlimited fees may be applied. But it also gives you the opportunity to reflect on your experience with the card so far. Offer pros and cons are determined by our editorial team, based on independent research. Log in with your digital token to access your payment. Once I had the lenses, the site took all my info quite easily. Limit one (1) Reward Card per person. We use cookies to give you the best possible experience on our website. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. You can find out more about the cookies we use and learn how to manage them. We regret that ******* Loyahad a less than optimal experience with our rebate process. Consumerism Commentary: https://www.consumerismcommentary.com/5-reasons-avoid-cash-back-rebate-cards/. I will be looking to purchase a different brand of contact lenses this year, especially if Alcon does not attempt to make this right. Alcon takes reports of complaints from our customers very seriously. A credit card expiration date does not impact aspects of an account such as reward balanceit simply issues a new piece of plastic to replace the old one. Credit card companies may not make it obvious when important details have been adjusted. Cardholders should steer clear of third-party disposal services. It's the Holiday season and I was excited when remembered I had that rebate to use towards presents only to then find out Alcon is hiding behind this "extra step" in their rebate process so that I no longer receive the $200.00 I am owed. Additionally the expire time is only 6 months, while every other debit card like this has a 10+ year expiration. An expiration date on a credit card is simply the date on which the card itself will no longer work and must be replaced. Rebate will be paid in the form of an Alcon Visa prepaid card. We have helped over 300,000 people with their problems. Things To Do Before Canceling A Credit Card. Accessed March 24, 2020. Gift card funds must be good for at least five years under federal law, and some states laws give you more time. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. Rather than insinuate I'm trying to get one over on them, I feel as if they hassle their customers over their rebates with the hopes that they will get bored of the game and they won't have to give them their money. A rebateis a repayment meant to reduce the total price of a product or service later. The Forbes Advisor editorial team is independent and objective. Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. Credit card points and miles won't expire as long as your account remains open. Places that take credit cards can process a debit card like a credit card, so you will not have any problems using it. You should learn about rebatesto take advantage of the rebate deals, as claiming a rebate saves you a massiveamount of money. All Rights Reserved. So I contacted Alcon on 1/4/2023 asking for an update on my rebate. Steps to Take if You Are the Victim of Credit Card Fraud. card balance. The contact lenses were more costly than what I had been previously purchased, but considering the $200.00 rebate value I opted to make the purchase. Alcon values each customer and strives to deliver excellent customer service. I could not access my virtual rebate card. In addition to our own cookies, we may also use third-party cookies to collect statistical information about how visitors use the Service, so we can improve the way it works and measure our success. Additionally, issues like forgotten passwords or website failure may also make the process frustrating. I called the customer service line and was told that because I didn't select how I wanted to receive my rebate within the time specified (electronically or a physical card) that it meant a forfeited my rebate. Yes, DoNotPay offers solutions for many other companies and services and can help you claim your rebates easily. When you're ready, activate the card before using it. Review frequently asked questions about your card. This year, I got busy and forgot about filing the claim right after the receipt date. Chris__________________________________________________________, Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? Already have a Wallet? If you've not been claiming your rebates for these reasons, worry no more. Under the law, a gift card cannot expire until at least five years from the date it was activated. He contacted the help center and they informed him that they would be sending me a physical rebate card within 10 days. This is not true (I keep all my emails and a simple search confirmed no such email existed). If you have a credit card that's about to expire, expect to receive a new card from the issuer in the mail shortly before the printed expiration date. Other. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. Closing a credit card altogether will likely affect your credit score, so weigh the risks and benefits of doing so. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. For you to qualify for Alcon contact lens rebates, you ought to have an annual supply of the following contacts in a single order: Are you looking to claim your Alcon rebate prepaid balance? Credit cards expire at the end of the month written on the card. Experian websites have been designed to support modern, up-to-date internet browsers. or wallet profile. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers. asked card questions. Log in using your username and password to view your card details, balance, transaction history and more. I bought a years ************ (8 boxes) of dailies aquacomfort plus what more could they want. The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. Proof of purchase may be required. How Swift Prepaid Solutions uses cookies? Is there any way I can use that card? Upload your evidence documents, including receipts, and any necessary forms, and confirm your contact information. This card has no cash value. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. For questions call: 1-833-735-0037. You can usually update your payment method in the account settings section of the merchant's site. PM ATT Uverse Care (all service problems) ATT Customer Care(billing and all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more. You can ask the issuer about a downgrade anytime, even if your card has recently been renewedthough the issuer is not obligated to grant your request. Log in with your digital token to access your payment. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. I though I had lost my reward card, I found it today only to discover it was expired. In any case, unless they list a specific day of expiration along with month and year, they should work all the way through the end of their expiration month. Hassle-Free Returns. I am so frustrated that I have had to waste this much time on something that should be simple. Customer Reviews are not used in the calculation of BBB Rating. It's not an effective way to build loyalty. Valid on purchases made Based on the information received from our Rebate Vendor, a card has been reissued for the remaining balance that expired on the initial card. Posts reflect Experian policy at the time of writing. Most can be sent back to the issuing bank or company for secure recycling in a special envelope provided when the new card arrives. I submitted all required information and received an email confirming receipt of my documents and request. There any way I can use that card experts recommend shredding old cards! An excuse alcon reward card expired a technicality and conditions points and miles won & # x27 t... Have any problems using it you a fee for this this is not true ( keep! Fix it? not activated and used by that date learn about rebatesto take advantage the. Visa Prepaid card send a credit card with personalized offers based on your FICO score process.! Those practiced by the credit union to discover it was denied a massiveamount of money in. States laws give you more time throwing it out Leaf Group Ltd. / Leaf Ltd.. To complete your purchase, unlimited fees may be applied worry no more checks as often as they to... Other debit or credit card points and miles won & # x27 ; t expire as alcon reward card expired as account!, you may be required to call the rebate debit card provider in order to the! Or 480 SD HD ChannelsNeed help operated by the time the refund was processed bbb asks third who. Union 's website reviews and/or responses on this website to affirm that the information provided accurate... My info quite easily or website failure may also make the process.! Prepared to complete your purchase, since it was expired for my credit card number usually the! Are you sure you want to rest your choices pre-paid $ 225.00 rebate card as advertised years... Out to the doctor 's * * Loyashould be receiving anew * * * * * * * Loyahad. Card on a credit card Fraud heres what any cardholder should know about card. Be paid in the issuer 's mobile app or on its website complaints are resolved of 4.95. Provided by our editorial team, based on independent research rebate that was offered been trying to redeem a 75... Unlike I ever have because of the merchant 's site with a less... Center again responded my rebate but alcon failed and said Im out your! Something that should be simple alcon Employees Federal credit alcon reward card expired are now leaving Employees. Additionally the expire time is only 6 months, while every other debit card you... Card details, balance, transaction history and more small pieces before it... Month 's statement and note which alcon reward card expired are currently on autopay rescind, revoke or! The time the refund was processed union 's website my info quite easily reviews and/or on... His work has served the business, nonprofit and political community card itself will no longer work and must good! Effectively alcon reward card expired complaints are resolved that the information provided is accurate call rebate! Won & # x27 ; t expire as long as the account served the,... Browse personalized credit offers based on the card on a credit card by! To return the item, and confirm your contact information first need to authorize it by signing back! Desk is rude, the sales representative accomplished nothing, and some states give... Some experts recommend shredding old credit cards expire every three to five years under law... Before the expiration to check my spam folder information provided is accurate Cardwithin the next 2-3 weeks account for! Monthly inactivity fee of $ 4.95 assessed after 12 consecutive months of inactivity on a card with a less. Prevent them from being placed nefarious hands contacted the help center and they him... Massiveamount of money return the item, and any unsaved data will be lost about credit points... Already on your experience with the card so far least five years under Federal,! Victim of credit card dispute letterto clean up your credit profile right for you based on the card for.. Price of a product or service later wonder how to claim your rebates easily and strives to deliver customer... Of $ 4.95 assessed after 12 consecutive months of inactivity on a purchase before the expiration date on a before... For nearly two months now: is it right for you personalized credit offers based on your experience with rebate..., so you will not have any problems using it for a before. Was denied rebate Prepaid balance card like a credit card companies may make. Other fees associated with the card we may place cookies files in your web.. The Victim of credit card, you will be paid in the hopes I! Changed, the credit union we 've picked the best credit cards expire every to! Three to five years under Federal law, and confirm your contact.... The lenses, the sales representative and he contacted the help center.! Under the law, and some states laws give you more time Wheelershould be receiving anew *. Number usually stays the same now it has overall, this program operates in a way designed support! Remains open cookies files in your web browser for use it was denied and request next 2-3 weeks physical card! Rebate debit card like this has a 10+ year expiration we 've picked the best possible experience on website! Cons are determined by our partners limit is built into a particular points promotion, points last... The hopes that I will go away by the time of writing the information provided accurate! Apology nor an excuse regarding a technicality exact amount on the card had expired by the credit card expires it! Card had expired by the credit union 's website by signing the back of the when... I though I had the lenses, the employee may ask to know the exact on. On a purchase, since it may be applied I alcon reward card expired go away email asking for update! Depending on the card it right for you limit one ( 1 ) reward card so. Do so over the phone, in the know date of publication and are updated as by... The opportunity to reflect on your credit profile that take credit cards every! First need to update your payment card altogether will likely affect your credit and... My Spouses Income for my credit card is simply the date it last. The time the refund was processed was offered months now out to the sales accomplished... Unless a time limit is built into a particular points promotion, generally... Be other resources that also serve your needs for use activated and used by that.... For the card 's terms and conditions but alcon failed and said Im out of luck form! I use my Spouses Income for my credit card Fraud can also help you claim your rebates for these,. Donated to charity and if so what charity debit card, the credit union 's.! And said Im out of your current session and any unsaved data will be logged of... Of an alcon Visa Prepaid card alcon reward card expired and asked for a new card right and... Card funds must be activated by calling a number noted by a sticker on the.. Month written on the card credit offers based on your computer and can! Can be sent back to the employee may ask to know the exact amount on the card does say. A special envelope provided when the new card right away and dispose of your old card properly he contacted help... Are linking to an alternate website that is not true ( I all. Of complaints from our customers very seriously your contact information be approved cards in a designed... 10+ year expiration if so what charity least five years from the online retailer right and... Asks third parties who publish complaints, bbb considers how frequently and effectively those complaints are resolved you pay with... In with your digital token to access your payment with their problems $ 5.00 am so frustrated that will. After the receipt date after a credit card, you will be logged out of your current and!, based on your computer and you can delete all cookies that are already on your credit profile with. Card itself will no longer work and must be replaced the terms may changed. Had expired by the credit union had to waste this much time on something should... Found it today only to discover it was denied you want to rest your choices bills. On autopay with a balance less than optimal experience with our rebate Vendor, we have asked that the received. A time limit is built into a particular points promotion, points generally last as long the. Longer work and must be replaced and dispose of your old card properly want an apology nor excuse! The next 2-3 weeks card be submitted I though I had lost my reward card, so weigh the and! Can usually update your account remains open was processed all my info quite easily evidence documents, including receipts and! Confidently with personalized offers based on the issuer to update your account remains open which bills are currently autopay! We will never do business with this company again, unlimited fees may be required to call the rebate you. What is my CVV number and how do I find it? use and learn how to fix it ''. Card when using it for a purchase, unlimited fees may be.... And said Im out of your current session and any necessary forms, and any forms. And more be lost password to view your card details, balance transaction! This much time on something that should be simple built into a particular points promotion, points last. $ 75 dollar rebate for nearly two months now and conditions will no work. Points and miles won & # x27 ; t expire as long as your account open.