11K views 3 years ago August 24th Debra Stevens called 911 dispatcher Donna Reneau. ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". . In the interview, Reneau mentioned she was not happy with her relationship with supervisors. She's under water now.'. An Arkansas 911 dispatcher who scolded a drowning woman telling her to shut up just moments before she died has been cleared of all wrongdoing following an internal investigation, according to reports. Stevens: "Please help me. The police departments deputy director of administration, Dean Pitts,wrote,Despite the manner in which Reneau spoke to Stevens, I can find no indication of negligence in Reneaus actions in dispatching first responders, nor in the actions of those who responded to the scene.. However Ive been in communication with the fire department chief, were looking at what we maybe can do to increase training., Baker added that if Reneau, who was a certified employee trainer for the department, were to be disciplined, it would have been more of an evaluation of her rudeness/quality of service.. "She said, 'Please come help me, pull me out of the water, I'm stranded and I don't want to die today. There are multiple types of hair clips, and each has its own uses and style. Did OJ Simpson's Son Jason Kill Nicole Brown & Ron Goldman? All Rights Reserved. "I do forgive her, even though it's hard," said Rebeca. Is there maybe things we need to look at in our response? Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 22, after the dispatcher and police department faced fierce criticism for how Stevens terrified pleas for help were responded to in her final moments. A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman and told her to "shut up" just moments before she died. "I don't see how you didn't see it, you had to go right over it, so.". The 911 call was in EXCESS of 20 minutes. When asked about the morale of her fellow employees, she responded it was "okay," but it would be better if they had a supervisor to check in with. Would love your thoughts, please comment. At one point, Stevens even apologized for 'being rude' to the dispatcher due to her constant pleas for help. Reneau brought up a few key points during her exit interview: Debbie Stevens died after her car was swept away by flash flooding on Kinkead Avenue while delivering papers, Saturday, Aug. 24. 911 dispatcher, Donna Reneau, who was working . We are no longer accepting comments on this article. Oh Baby - two of FOX 5 DC's evening anchors announce they're pregnant. The call ends with Stevens screaming that she couldn't breathe as the water drowned her. After taking her information, Reneau went on to tell Stevens to shut up, and to say that she had a hard time believing she didn't see the water before driving into it. Debbie Stevens was told by a 911 operator to "shut up" as she pleaded for help. When asked, "What did you like most about your job?" Reneau does not face any criminal charges in Stevens' death. 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Donna Reneau started her career in the Fort Smith Police Department Communications Center in October 2013. She makes me sick. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult,' Baker said. Every police officer on duty is busy on other calls. To leave an online tribute, visitwww.edwardsfuneralhome.com. Debra Stevens, 47, of Fort Smith, Arkansas, died after her SUV got stuck in a flash flood while she was delivering newspapers. Reneau can be heard telling Stevens, "this will teach you next time don't drive in the waterhow you didn't see it, you had to go right over it." As Stevens became more frantic, she kept asking how much longer it would take for first responders to get to her because no one was helping her. 4.38am: 911 call received. ", RELATED:Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice. I don't know why you're freaking out. I don't know how you didn't see it, you had to go right over it. I dont want to die, Stevens tells the operator, identified as Donna Reneau, in the released call. Tisane Hibiscus Mlisse Feuille De Mrier Bienfait, https://www.dailycelebuk.com/Lifestyle/Horrifying-911-audio-of-dispatcher-lecturing-woman-before-she-drowns--Daily-Mail-Online.html, If you would like to email Fort Smith Police Department directly, it is at: info@fortsmithpd.org. She also stated that she liked the family-oriented atmosphere. 5 Debra's last moments were captured in a chilling 22-minute phone call Credit: Facebook UPDATE: FORT SMITH, Ark. Miss Debbie' before saying 'Oh my god. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. 'You're not going to die. She makes me sick. This material may not be published, broadcast, rewritten, or redistributed. 5.16am: Rescue boat arrives and is launched. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. However, an investigation into our policies, our responses, our dispatch center, Ive talked to the fire chief. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! Reneau put in her two weeks notice before the woman's drowning, and. 5.58am: Rescuers get to vehicle and remove Stevens' body. A 911 dispatcher who told a desperate woman to "shut up" moments before she drowned in flooded SUV won't face charges. Colleague of nurse Lucy Letby could not remember telling a mother her child 'didn't die of prematurity', Is cannabis the secret to ORGASMS for women? Also exacerbating response and rescue efforts were the facts that Mrs. Stevens was having trouble describing her exact location and flooding limited the ability of first responders to reach her, said a press releaseissued by the police. Audio recordings between dispatchers and first responders during an effort to try to save a Fort Smith woman from a flash flood have been released. . Every police officer on duty is busy on other calls. Unfortunately, the final call of her career is what she will be remembered for, and how she. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. All Rights Reserved. The floods came on Reneau's last day at work after giving in her notice two weeks prior. Reneau responded: 'A lot of people have called in on you, so don't think people are just sitting there. I dont want to die, she repeated. Diskretiseringsfel kan vanligtvis minskas genom att anvnda ett mer fint frdelat gitter, med en kad b Reneau was on her last day as a 911 operator when the call was made, having turned in her notice two weeks earlier. Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. There were nine officers and four 911 dispatchers on duty at the time. This job comes with stress and can be very busy at times, but working with the people I do makes it worth it'. 24/7 coverage of breaking news and live events. A 911 dispatcher told a drowning woman to "shut up" in the moments before she died on August 24, reports said. Debra Stevens repeatedly asked for help during the call, but was . She told 911: "Please help me, I don't want to die! 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It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. 4.41am: Fire department is dispatched to the scene. 'It's a tragic thing, I understand that. Birds of a feather really DO flock together! Reneau responded. Reneau faced no criminal charges in Stevens death. Third-shift supervisors do have a supervisor, but the supervisor works first-shift and Reneau said he was not available if dispatchers needed him. En'Joy" donna reneau dispatcher apology (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. As Stevens became more frantic, she kept asking how much longer it would take for first responders to get to her because no one was helping her. By the time rescue crews were able to secure the car, Stevens had drowned. This material may not be published, broadcast, rewritten, or redistributed. Despite the manner in which Reneau spoke to Stevens, I can find no indication of negligence in Reneaus actions in dispatching first responders, nor in the actions of those who responded to the scene, wrote Dean Pitts, the police departments deputy director of administration, who led the internal review. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually. RELATED:Lauren Kanarek Shot By Olympian Michael Barisone, Called 911 While Her Fianc Held Him Down. She had submitted her two-weeks' notice in early August. I need to you to listen to me and This will teach you next time dont drive in the waterI dont see how you didnt see it, you had to go right over it.. Donna Marie Reneau, who previously was 'dispatcher of the year' at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a 22-minutes 9-1-1 call, which she was thankful that Baker "personally reached out to her to check on her after the traumatic incident". Stevens asked Reneau if the police would take her home after she was rescued so she could care for her dogs. Dispatcher begins gathering information. Unfortunately, the final call of her career is what she will be remembered for, and how she treated a drowning woman in her final moments could haunt her for the rest of her life. (P. "Will you pray with me?" Female carer who bit off part of a pub landlady's ear during vicious bar brawl is jailed for 14 months. Girl, 2, looks star-struck as she presents Kate with a gift of Daffodils for St David's Mike Tindall's latest money-making scheme! Unable to get out of her car, Stevens made two frantic phone calls: One to her mother-in-law who was also out delivering newspapers and then to 911 to beg for help. A date has not been set for a memorial service for Stevens. Tue, Jan 24, 2023 LOGIN Subscribe for $1 She told Baker and Solis she was accepted into the cardiovascular Technology program at Arkansas Tech University. Volunteers join frantic hunt for aristocrat's missing baby: Hundreds of police and search and rescue experts Father-of-three drowned in hot tub while on weekend break to Welsh seaside with his family, inquest hears. But what we want to do is not lose sight of the fact first responders were dispatched, the call was bumped in priority, and as much effort was done by our first responders to get to her," Fort Smith City Administrator Carl Geffken said. We've received your submission. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 29, after the dispatcher and police department faced fierce criticism for how Steven's terrified pleas for help were responded to in her final moments. Bettering work conditions Flamingos form CLIQUES with like-minded pals, study finds. Next, read about the boy who called 911 on his parents for making him eat a salad. In 2019, 911 dispatcher Donna Reneau mocked and told Debbie Stevens, who was trapped in her car and drowning from floodwaters, to "shut up.". Stevens eventually drowned. Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. Donna Reneau had put in her two weeks' notice and was working her final shift as a Fort Smith Police Department dispatcher. She worked in Fort Smith, Arkansas as a 911 dispatcher. Baker said the call with Stevens was "very possibly the last call that [Reneau] took." Luke Kenton For Dailymail.com "And, while the operator's response to this extremely tense and dynamic event sounds calloused and uncaring at times, sincere efforts were being made to locate and save Mrs. Stevens," the police statement added. Stevens eventually asked the dispatcher to pray with her while she waited for first responders to arrive and Reneau replied: 'You go ahead and start the prayer'. There was a public outcry after audio of Donna Reneau was released of her call with Debbie Stevens, who was in a frenzied panic when her car got stuck in floodwaters. For every one of us, saving lives is at the very core of who we are and why we do what we do. Debbie Stevens (left) drowned on Aug. 24 while being scolded by 911 dispatcher Donna Reneau. 'I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis', Reneau says. 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