Once the website loads, tap the GO option in the middle of your screen. Here, selectSystem Infoand then selectSoftware Version. Now, on your phone or computer: 5. Turn your TV or projector back on. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. You will be given a QR code and scanned with your phones camera. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Restart your router if the internet is still slow. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows P.S. Just thinking about that scenario is exhausting, right? See, even the most advanced components of technology have their limits. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. If all else fails, contact Disney+ or Sky for further assistance. 4. If youd like to join in, please sign in or register. SelectSetupand thenSoftware download. You need a stable internet connection to use Discovery Plus on Sky Q. Discovery. 3. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And while thats somewhat true, its not entirely accurate. To do so, follow the steps given below-. Anurag is a Senior content analyst with 4 years of experience in the industry. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Alternatively, you can directly go to the, Next, log in to your Sky account. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Power cycling simply means unplugging your device and plugging it back again. Unplug your router for 60 seconds and plug it back again (power cycling). Registered in England. 4. 2. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. You will see a 6-digit pairing code on your Sky Q box. Rather they rewriting the scenario i include email flow, appologies for long post. 4. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". You can read further details on how to check if Disney+ is down right here. His favorite topics are Windows 11, Android, and How To's. Fix Discovery Plus Not Working On Sky Q You will be given a QR code and scanned with your phones camera. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Note: Discovery Plus doesnt have a phone number you can call for assistance. In that case, all you can do is wait until they fix this issue. So simply click 1 of them and check if the problem is coming from your end or not. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. I am having exactly the same issue since yesterday morning. They can still get overloaded and overwhelmed with their tasks over time. An outdated system can also make apps, like your Discovery Plus, crash. (EASY FIX! How do you check when the subscription ends? View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Note it down. Hover over settings. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. Sky needs to contact Discovery +. Hover over settings. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. More likely than not, itll be up and running again by tomorrow. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Method 3: Refresh Your Disney Plus App. On your Sky device, go to apps and open the discovery+ app. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! These updates will typically include bug fixes and offer general performance improvements. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Reddit and its partners use cookies and similar technologies to provide you with a better experience. As an Amazon Associate we may earn from qualifying purchases. Eurosport 1&2 now appearing under channels in app on sky. The OP is already Activated. Sky Q Customer Support Contact Number-03337591074. Go to the login page of Discovery Plus. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. To power cycle your TV, follow the steps given below-. However, if none of these tips boosted your Internet to 4 Mbps. Now, plug in the TV to the power source again. And in other cases, its because your Sky box is glitching or outdated. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Save my name, email, and website in this browser for the next time I comment. 4. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. You have entered an incorrect email address! You can move to the next troubleshooting step in this article. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. 15/Dec/2021 My e-mail response toDiscovery Plus Support. Go down to Settings but don't press select. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. I also cannot open the website required to relink. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Select 'Get discovery+.' 3. If the internet is stable, it is not the reason for facing this issue. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. This should fix the issue, and you can use Discovery Plus now. Wait for the lights on your Sky Q device to turn green. However, not to worry. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. To log in to your Sky Q set-top box, do the following. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. "Contact your provider to find out how to watch". 1. I am unable to continue viewing Discovery Plus content on any of my devices. Press Home on your Sky remote and then select Settings. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. To check the servers of Discovery Plus, you can use Downdetector. Just checked again, still working on my Galaxy S9. To do this, hold down. Another troubleshooting step to follow is to power cycle your TV. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Then, if you havent already, you should activate your account on the app. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. So if you still cant use the Discovery Plus app. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Restart your device and/or reset the router. Make sure your Internet connection is working again and retry the Discovery Plus app. Disney Plus Not Working on Sky Q? If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. On the next page, select the option forContinue. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Connect your TV to the router through a wired connection. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. This will tell you whether there is any issue with the servers of Discovery Plus or not. Press question mark to learn the rest of the keyboard shortcuts. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Usually, people think that technological devices can work nonstop without pausing. The above guide helps you with Discovery Plus Sky Q activation. So did you have to set up a Discovery account as well? This should fix the issue, and you can use Discovery Plus now. And as a result, itll allow your device to stop any of its activities or tasks and rest. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. 2. ), Wait for the on-screen instructions to disappear, then press. On this website I share everything that Ive learned about Smart Homes. A place to discuss the discovery+ streaming service! And the servers will most likely be working again by then. Now, download and install all the updates available here. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Another troubleshooting step to follow is to power cycle your TV. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. 2. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. . Go down to Settings but dont press select. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. See, Discovery Plus has specific minimum Internet speed standards. You can check your internet connection using. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. any help would be appreciated! 2021 Discovery or its subsidiaries and affiliates. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Now, you will see a 6-digit code on your Sky Q Code. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Now, dont worry, even if this is all new information to you. Connect to a different network if you still face issues with it. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. 30/Nov/2021 - Email from Discovery Plus/Sky. Stay on the screen with the QR code while you grab your phone or computer. If the internet is stable, it is not the reason for facing this issue. If youre using Wifi, try to put your TV and router in the same room. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. To Refresh Apps on Sky Q: 1. Those with the TV Essentials pack cant get this offer. On your Sky device, go to apps and open the discovery+ app. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. We keep your data private and share your data only with third parties that make this service possible. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. This is so weird. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. And to answer that, heres a table that shows. While unplugged, press its physical power button for 30 seconds. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Go to the apps rail, select discovery+, and then select Sign In. Then you should contact representatives from any of the 2 companies. 3. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Wondered why it was asking me to activate on sky q. Now, on your phone or computer: 5. To check your internet connection on Sky Q: 1. Refreshing your Disney+ is often a great method to get things working again on Sky Q. 7 straightforward solutions to fix this problem. You can move to the next troubleshooting step in this article. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. But if your Internet is slower than that. See our Privacy Policy for more information. Disable the ad-blocker or any other browser . Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. No problem. Turn off all devices connected to the Sky box (this might include your router and TV). Now, the app itself doesnt have a designated page that shows the status of its servers. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Outdated systems are more likely to crash and have bugs. I've already got Discovery+ on my devices and a Discovery account! Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. You might have to sign in to your discovery+ account again. But luckily, there are many 3rd party websites that you can use to. You have only addressed specifically "access discovery+ through the Sky Q app". Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. If you notice youre NOT connected to your Wi-Fi, be sure to connect. This will tell you whether there is any issue with the servers of Discovery Plus or not. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. So dont worry if you only see a QR code when clicking Discovery Plus. Ensure that all the lights on your Sky box unit are OFF. Head to theAppsmenu on your Sky Q box. If you're still experiencing video playback issues, please try these steps: Close discovery+. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Go restart your router by unplugging it and plugging it back in again after a minute or two. Select 'Get discovery+.' 3. Press and hold the power button for a minute. Did you know that, like your device, streaming platforms can also crash? . On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. If there is an issue with your network, contact your ISP to fix it. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Select. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Need a refresher on how you can do this process? If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. See, this process will completely drain the energy from your TV. Turn off your Sky box directly at the mains. Current problems and outages | Downdetector. Want to know more about this website and me? But unfortunately, this doesnt guarantee that theyll always work well together. Browse or search to find help, or start a new discussion on Community. Now, download and install all the updates available here. But this time, I recommend doing it through power cycling. 1. To power cycle your TV, follow the steps given below-. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Press the Services button on your remote and then the 4 & 6 buttons. Turn off your TV or projector. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. 3. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Using a mobile device or PC, open your browser. No problem. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Go run an Internet speed test to see how you're standing. Once you do that, unplug your TV from the power source. But of course, to check whether or not you meet this standard. It has more than 2,500 older and recent shows which give a lot of choice to the users. thanks Report post Post 1 of 5 Here, selectDiscovery Plus. Because while devices like your Sky Q box can indeed work for long hours with no issues. Go to the apps rail, select discovery+, and then select Sign In. Note: This process will work regardless of the model or brand of your TV. So this process will also update your Discovery Plus. Was there ever a solution. Now, check if you can stream on your Discovery Plus app again. A page will appear that will show you the cost of the Discovery Plus. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Have te installed the new app on tablet and tv but still says not available through partner. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. If you are facing issues with it, you should try updating your Sky Q box. Now working on non Sky devices, finally, after weeks of trying. 5. Try playing the video on an alternative internet browser or device. Check if the issue with Discovery Plus persists or not. Stay on the screen with the QR code while you grab your phone or computer. You need a stable internet connection to use Discovery Plus on Sky Q. Check if Disney+ is working now. But fortunately, these types of mishaps are usually temporary. Turn off and then and then restart your internet modem and router. Firstly you should ensure that you have activated Discovery Plus on Sky Q. From the hidden menu, scroll down and click refresh apps. Bring your router close to your TV.Connect your TV to the router through a wired connection. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Connect it to the same network your TV uses. View answer in the context of this discussion. And for the Sky welcome channel to appear on your TV. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Type 0 0 1 and then select to open the hidden menu. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. If there is an issue with your network, contact your ISP to fix it. Confirm your discovery+ subscription through Sky Marketplace. Login in with your Sky account on the page. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Your TV itself may be the 1 having software or firmware problems. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. User reports indicate no current problems at discovery+. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. Press and hold the power button for a minute. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me.
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